Zazen Salon Spa

Cher was extremely knowledgeable and gave me a beautiful, edgy bob!

I went here for a massage and facial as a pre wedding bridal treat day and it was AMAZING. My skin looks great, and I have sensitive skin so I was a little worried before, and the massage was so relaxing. The poor lady had to work pretty hard to get all the stress knots out of my back, but it was well worth it. I would definitely recommend it here, the environment is relaxing and the staff is so kind.

My rating would have been 4 stars a couple of months ago, because the eyebrow and eyelash tinting is a good experience. It's not quite up to the price, in my opinion. I have gotten better for less in Oak Harbor and further south. The staff is very welcoming, and it is a nice place.

I'm rating them lower today because I was just made aware of their cancellation policy. I was asked to give the woman on the phone my credit card information in case of no-show or cancelled appointments. I just don't feel comfortable doing that. While I understand that time is valuable, the unexpected happens. If on top of an emergency you have to pay 50% - 100% of whatever service charge you would have had, your bad day just got worse.

Also, what guarantee does this business give about your security? I trust medical professionals because their records are held to high security requirements. And if this has always been their policy, why is this the first time I've been asked?

To sum things up, I appreciated being able to get a decent dye job done here, but it wasn't above and beyond the price. The appointment policy makes me never want to make one. Walking in almost never works because they're too busy. But, if you're lucky enough and get to have a service, you will probably have a decent experience.

While they did not have cruelty-free products for hair coloring and could not accommodate a walk-in appointment, I was impressed with the friendly and knowledgeable staff. The salon seems very professional and I've heard nothing but good things from my friends. If they were to being in some cruelty-free lines, I would not hesitate to use their services.