Courtyard by Marriott Edmonton West

We enjoyed our stay,it vas one of the cleanest hotels we have ever been.We were traveling trough Canada and had stay in almost every city usually in Cortiyard by Marriott,but this was very pleasent surprice.Stuff was very nice and helpfull also.Definitely going back again.

The pool has issues, my 3 boys went in the pool and all 3 had thier feet sliced up. Speaking to the front desk about it, the gentleman said he would fill out a report.
The customer service was great we did book out of the hotel, unhappy kids means unhappy parents. However they are going to fix the pool issue asap and they did refund us our 2 days stay.

The room and service was great, if the incident with the pool did not happen we would have continued to stay. However our kids were scared to go back into the pool and as we need a long term stay having the kids not being able to go swimming was a issue for us so we opted to go to a other hotel with a pool.

TLDR:

Has issue with pool cutting up kids feet.
Customer service was excellent would recommend. Even though there was a issue they comped us and made us feel valued. Would stay again after they fix the pool.

I visited AQUA BISTRO RESTAURANT at this Location. It was a pleasant surprise. The service was great. Food was very well presented and tasted delicious. The price was reasonable. The ambiance was good. Our server was such a wonderful person. It was a wonderful experience. Would surely visit again.

From start to finish I had a fantastic experience at this hotel.

The location is great, only ten minutes from West Edmonton Mall, only 5 minutes away from some fantastic restaurants.

Courtyard Marriott West Edmonton was spacious on the inside, modern, everything was clean. My room had a fridge, microwave, shampoo and conditioner was good quality.

The restaurant in the evening had amazing cocktails and the bartender was amazing, knowledgeable friendly and attentive. The food was fantastic. The next morning the staff remembered my name & made excellent coffee, the breakfast was good portion sizes and delicious.

The gym at this hotel has everything you need, it’s clean, they have cold towels, water and apples as a nice touch! They also have a pool and a hot tub!

I would highly suggest this hotel, I would give 10 stars if I could.