Parkland Veterinary Clinic

I use Parkland Vet for our rescue kitties. All the vets and staff are wonderful people who go above and beyond everytime I call. Thank you Marg and staff for all you do

Dr. Waterman is incredible. I can't thank him enough. I wish I could give more than 5 stars! (This is a lengthy review, I will warn you now). To understand how big of an impact he has had, you'd have to understand where we've been. Beginning in January 2018 - my west highland terrier, Sophie, developed blistering rashes on her lower lips, chin, shoulders, back, bum and tummy (photos attached). For 5 months, my dog was followed by a Vet in Edmonton (not Dr. Waterman) who assured me it was a food allergy, and basically just something we'd have to work out. We changed her diet - she was put on a limited ingredient dog food - treats were dehydrated meat only - everything else was removed. The rash began to worsen and spread. Every two weeks, we'd return to get more antibiotics, and were told the same story 'it's an allergy'. Frustrated, and tired of spending hundreds of dollars seemingly getting no where, I searched online and found Parkland Vet Clinic. The entire experience was pleasant. Beautiful clinic and friendly staff. That's when we met Dr. Waterman. Great bedside manner, and fantastic with animals. Upon reviewing Sophie's scabs - he said "this is NOT an allergy!" He suspected Staph Infection and suggested that we remove her from all antibiotics so that we could do a culture and sensitivity to find exactly what the bug was susceptible to - instead of blindly treating her, hoping for the best. We came back a few weeks later, and the culture was performed. Within days, Dr. Waterman was calling me with results. It was Staph and E-Coli. Sophie was then put on a 2 week dose of antibiotics and given a medicated shampoo. As the 2 weeks was coming to an end - the scabs were dramatically reducing. Her itching had gone away completely and she just had a few bumps here and there. Dr. Waterman called me again - this time to check in on Sophie - to see how she was responding to the medication. He recommended another 2 rounds of the treatment. It has been almost two weeks since then, and I am so unbelievably happy to say that Sophie is almost 100% cleared up. A few tiny bumps remain - but they are growing smaller every day. (Healthy photo of my happy girl is attached as well)
Dr. Waterman is knowledgeable, attentive, friendly and truly cares about what he does. He has followed up with me on countless occasions.
Thank you so very much! I am soo happy to have found such an amazing vet and clinic for our pets. Also, this clinic is VERY reasonably priced.
Thank you again! Becca at reception, and all the other staff - thank you!

If you have a small dog who is very nervous I recommend Dr Bauer. She was so gentle and new how to handle my fur baby. He has always emptied his anual glands while getting his nails done. Not with these guys which tells me he wasn't terrified !! Well done crew !

I am so grateful for Dr.Bauer! She previously cared for my dog (fixing her broken leg!) while employed by another clinic. Yesterday, we had an emergency and needed a Vet asap. Our regular clinic wasn't able to accommodate seeing us and directed us to emergency care. Instead, I tried calling Parkland, and I'm so happy I did. Although they were fully booked and Dr. Bauer wasn't scheduled to be in, they called me back and told me to come ahead because Dr. Bauer would be in for a short window. I'm so impressed with their team communication and accommodation. There is a warm and welcoming feeling upon arrival and I immediately felt my little pal would be in good hands. Dr. Bauer was as kind as ever and took the time to do the small surgery as needed. She is knowledgeable, explains things well and shows a great deal of empathy. I'm quite sure she's the best there is! The clinic prices are also very reasonable, which was just the icing on the cake for our perfect visit. Thanks again Parkland!