Address: 383 Aspen Glen Landing SW, Calgary, AB T3H 0N6, Canada
“Excellent branch. Highly recommend it.”
Address: 252 Aspen Glen Landing SW, Calgary, AB T3H 0N5, Canada
“The reviews here are quite bad overall. Not sure if it's because so much banking is done on line or at ATM that the branch personnel are not well supported by management. The staff have always treated me professionally. The only issue I have is the time it takes to get in and out of the branch. It seems due to lack of personnel and that each transaction takes much more time then branch banking used to take. I suspect this is because basic transactions are now done by the client online. If you think back to old branch banking there were the tellers, then there were accounting department, ledgers department, securities department etc. Now its all condensed into front counter staff dealing with all aspects. Personnel in the offices have become invisible to a large extent unless you have an appointment. Gone are the days of prompt, efficient branch service. Now it seems to be more like a doctor's office. The staff will give you professional, personalized service but without an appointment you should expect lengthy delays. This is not just this branch, it's the banks business model.”
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