Pinnacle Group

C Mac has been working as a trade partner for Pinnacle for about a year now. Paul leads a great team and we have enjoyed working together. Very organized and prompt in paying their subtrades. Highly Recommend!

The whole Pinnacle team was very professional and really good at what they do. They present a functional and aesthetically pleasing product in a very timely matter. We love being in our new space.

The greatest appreciation that I have for the Pinnacle Group is the functionality they provided to our basement. We have accessibility challenges, as we both are in wheelchairs, but now we have additional space that is both functional and beautiful thankfully to the knowledge & experience Pinnacle had for our needs. Always willing to listen & modify spaces to be barrier free to our functionality, we had complete confidence that the accessibility of our home was a top priority.

Most of all, we are excited to share it with friends and family. Pinnacle has not only changed the spaces in our home, they’ve changed our lives!

Recently I have been thinking about renovating our current house or relocating. I filled out a request online. And Kira arranged the meeting very quickly. And then I met Paul and Rob in our home.

They are really professional and actually they gave me quite a lot practical & useful advice, which helped me make the decision.

I really had a good education from the meeting. And I highly recommend everyone this wonderful team.

Our relationship with Pinnacle Group (Paul Klassen) started innocently enough. Being empty nesters we were in a dilemma regarding getting renovations done to our 38 year old house or downsizing to a condo. We had no idea where to start looking for assistance regarding renovating or relocating. One day while at a local coffee shop we overheard Paul Klassen having a very professional phone conversation with one of his site managers. Realizing he was a contractor we introduced ourselves and explained our dilemma. Paul took the time to listen to us and then explained what Pinnacle Group is all about. In particular he mentioned his working relationship with a local realtor (Rob Vanovermeire of Coldwell Banker – Mountain Central) where they team up to work with people with our particular dilemma to try and come up with a solution which works for the customer. He offered to come to our house with Rob to discuss all the pros/cons of renovating or relocating from both a realtor’s and a renovator’s perspective. At our first meeting Rob arrived with a market evaluation of our house and Paul gave us a rough cost estimate on renovation ideas. That meeting gave us enough information to allow us to make an educated decision to relocate as opposed to renovate our existing home. The meeting also gave Rob enough insight into our needs to help us start our condo search. Paul offered his services to come and evaluate the structural components of any condo we were interested in as well as any costs associated with possible renovations.

With Rob’s help we purchased a 17 year old condo and contracted Pinnacle Group to do some extensive renovations to update the condo to suite our envisioned retirement lifestyle. Throughout this whole process we had an incredible working relationship with Paul and his entire team. They went out of their way to keep us involved and up to date during the entire renovation. Any and all questions we had were answered almost immediately even on weekends and after hours. They were always open and up front and never held back any information. This really helped build and maintain trust. We feel this is a business approach which makes Pinnacle Group stand out above other renovators. Even with the typical challenges along the way Paul and company went above and beyond to ensure we got possession when promised as it was just before Christmas (Dec. 20). Pinnacle Group has cultivated an exceptional work relationship with all their subcontractors and this is evident in the coordination and quality of work done on the project. Follow-up service has been excellent and we have no complaints regarding any work done as part of the contract.

We wouldn’t hesitate to recommend Pinnacle Group and in fact have already done so.

It was a pleasure to work with the Pinnacle Group and I would be happy to recommend them to anyone considering a home or kitchen renovation. We did a whole home renovation and we had a fantastic result! Even when times were challenging, it was still a pleasure to work with them as I could always talk with Paul or other team members to work through the issue and get a great result. The final product meets all of the key goals we set going into the project and we love our newly renovated home.