SouthPointe Paint & Decor

After many community recommendations, we went here to get our renovation painting started. However, one of the women that works there is incredibly rude to us. I realize that everyone is quite busy right now, surely anywhere with home improvement or project products are one of the busiest, but I was shocked at the attitude. As a fellow customer service rep, i was shocked. I ended up walking away quite upset and found a different retailer a few hours later.

I’ve given more than one star because the selection was great, the store was in lovely shape and the gentleman I spoke to at first was very kind. I realize one person having a bad day can negatively impact an entire business but I have to admit that I’m upset enough about this to not come back.

Super friendly and helpful. I won't go anywhere else for paint. Such a wonderful and amazing experience!

I have been going to this store since 2011. Every experience in the store or over the phone has been consistent and helpful. The service has been excellent, the staff knowledgeble and patient. I know it is difficult to recommned a paint colour because it is very personable. Mandy and Laura have assisted me time and time again and when I was thinking of going with a different colour, they asked pertinent questions and were very clear on why that colour would not work with what I had for trim nor was I going to get the colour result I wanted and then they clearly directed me to what would work. My house looks great!

And they deliver! Excellent service and great team.

I'm working on a project over the long weekend, and decided to look for paint online. Found SouthPointe and decided to try them out. I ordered at 8:30 p.m. yesterday, and just got my paint at 11 a.m., hand delivered by Dave - who also shoveled the snow from my front stairs. Colour tint is absolutely beautiful, and he even threw in a couple of painting shirts. Will absolutely order from here again.

One of the best in the city! Loving the new look!