McDonald Nissan

I was in a jam. I was returning from the United States trying to get home to Calgary and my engine light came on. I got my Qashqai to Lethbridge and found McDonald's Nissan. The staff in the service department was absolutely amazing. They got my vehicle in very quickly and we're true to the time frame they gave me for the diagnostic. Because I was from out of town and the weather was horrendous, they put priority status on getting me on my way. They found the problem and were able to fix it within an hour. Can't thank the McDonald's Nissan service staff enough. Thank you to Andrew and and getting me back on the road in record time. Bottom line, friendly people and excellent customer service!

Continuously great service! They were running behind but made sure my vehicle was done by the end of the day which was greatly appreciated. I got good prices on new sets of winter and summer tires and was offered a free car wash the next time I come by since they were not able to fit it in that day. Of the various Nissan dealerships that have serviced my vehicle, I’ve had the best experiences at McDonald, I definitely recommend!

It was great working with Chauncey Palmer towards a Frontier purchase. He was kind and patient but remained timely with communicating information.

While we did not close on a deal largely due to my expectation of a lease offer akin to the 18-month promotion aired by Nissan of America, I hope to work with him in the future should this promotion arrive to Canada.

A young salesperson with a promising career ahead.

*Consent given to use this as a direct quote or segments of the quote for professional purposes*

Really great job. Kelly was awesome to work with, very knowledgeable and supportive, and excited to find a deal that works for you. I didn’t feel pressured at all and I feel I made the right decision. I was able to ask many questions, learn about what vehicle would fit for me, and did not have to sacrifice any features/options for price. Kelly is super easy going, really kind, and wants you to have the best experience and make the best choice. I went with my kicks because it checked every box AND have the added bonus of an awesome dealership to work with. I’m excited to continue to work with them in the future.

Edit to add: also what car salesman gets more excited and personalized your experience than Kelly? He thought of every detail, even saving a pink sales sign for my “I just bought a car” photo. So kind!