Tom Harris TELUS & Koodo Store

Shout out to Carson at Telus at Millstream. Carson has been so helpful every time I have gone in. Just recently went in five minutes before closing (I hate being that person!) but Carson took his time and helped me through my phone issue, didn’t even mention that they were pretty much closed. I had to jump on here and give him a good review because I’ve never dealt with such amazing customer service!! I usually hate dealing with any phone issues, switching plans, having to go in - but honestly it’s been a breeze with Carson’s help. I am always stoked to see him when I have to go in because he’s always so helpful and patient. You da man Carson!! Thanks again.

I’d like to give a big shout-out to Carson, a sales rep here who provided excellent customer service to me yesterday when I was looking to upgrade my phone. All whilst maintaining health protocols, he found me exactly what I wanted, saved me money from my previous plan, got everything set up, and was friendly, patient and helpful. I am writing from my new phone. Thanks Carson!!

Worked with Alex to get a rural smart hub for my cottage as we self isolate on an island with kids that have to have internet for school.
Alex went above and beyond to get me what i needed late on a Thursday.
The device arrived quickly on the Tuesday and we were up and running on Tuesday afternoon.
Alex was amazing and answered questions both during work hours and after, would highly recommend the store and Alex to anyone looking for assistance with their cell or wifi needs.
Thanks Alex, you rock!!!!!

What can I say, came in to change my very old phone number because I moved, was happily surprised that I could get a new phone, new number for more on a plan and for less money. It all took about 25 minutes and it brought me into the 21 st century. Very pleasant interaction from the two guys in the shop. Was very happy that there was no condescending behaviour because I’m not that young or that tech savvy Thank you guys, love the phone and loved the service..