Category: | Store, Point of interest, Establishment, Food, |
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Address: | 3663 Island Hwy S, Courtenay, BC V9N 9T6, Canada |
Postal code: | V9N 9T6 |
Phone: | (250) 334-0801 |
Website: | http://www.islandtractors.com/ |
Monday: | 8:00 AM – 4:30 PM |
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Tuesday: | 8:00 AM – 4:30 PM |
Wednesday: | 8:00 AM – 4:30 PM |
Thursday: | 8:00 AM – 4:30 PM |
Friday: | 8:00 AM – 4:30 PM |
Saturday: | Closed |
Sunday: | Closed |
I was so impressed with the service department and the manager Phil in particular. My 3301 quit in the middle of my driveway redo on a Friday afternoon and after talking on the phone with Phil well past 6 we managed a work around to keep me going. He was even willing to drive down to Qualicum Beach on Saturday to get me going! WOW!!
I had a really amazing experience here today dealing with Robson in sales. He was super flexible with my needs and deserved every ounce of these gold stars! Hope to get back and do more business.
Top notch sales; top notch service.. Robson and Phil went above and beyond to insure our satisfaction.. the follow up service was the best I have ever seen. If I could give more than 5 stars, I would
We have a fairly new BX 23S sub compact tractor which had a fuel issue. I called North Island Tractor expecting the usual “oh, we can’t do anything for months and months“ that most businesses seem to get by on these days , but not this one, the chief engineer/technician Phil, offered to come out and fix the problem in my garage, the very next day, When buying the tractor, we had the option ..go orange or green, we chose orange because of the proximity to us of the store, this proved to be the best decision we’ve ever made. The after service is superb and the staff friendly, well trained and always helpful , I can’t recommend this place enough.
Many thanks to all the staff at North Island Tractor.
Merry Christmas to you.
I did not purchase my B2601 tractor from these guys, but for any future purchases, they’ll have my business. I just had some service work done and a minor repair. They were super quick to respond, arranged for trailer transport to get my tractor to them and back, all on very short notice. Called on a Wednesday, had my tractor back on the farm washed, looking and running like new by Friday lunchtime.
The guys are friendly, helpful and real pros. Thank you. Much appreciated!