Falcon Crest Images

Falcon Crest is awesome! Super service excellent work! Always feel welcome at Falcon Crest, thanks for the great shirts!

Falcon Crest Screen printing is located in Duncan, BC They work hard to support their customers so I have to say to Julies post, when you are financially responsible for nothing except your garments and you make the decision to bypass a company by supply your own garments to make more profit without carrying the cost of thousands of dollars worth of equipment, supplies and labour costs the answer is NO your garments are not replaced if any sort of damage, real or imagined happens to them. The small cost of the few garment misprints is nothing compared to the costs of running a print shop. Printing costs ONLY are refunded.
Falcon Crest went out on a limb by agreeing to give commercial print rates to an inexperienced, uninformed girl who can't even get a commercial wholesale account and decided to have a tantrum when something may have been printed off a bit.
That's the thanks you get Falcon Crest. Hopefully any other small business your supporting up there know full well there's risk and that they're lucky you give them commercial rates.
Its good she posted her company......... now all the printers know who to watch for.

Falcon Crest Images in Duncan has been our commercial printer for years, always providing excellence in service and quality. I recently noticed that a girl with a small home start up business has posted a long rant about a crooked print clearly showing her lack of experience and professionalism. While its a long read and laughable to everyone in the industry I felt it should be addressed as it was posted with malicious intent.
This small home business was given commercial print rates by Falcon Crest because they believe in supporting local business, no matter how small and supporting their community in general as they've done for many years.
Screen printing in general is an expensive labour intensive profession that is basically remained unchanged for many years, the garments are loaded on a press by a human, and amazingly enough the odd one could possibly be off centre.... amazing but true, it happens. Usually its so minor that once they are actually put on its barely noticeable but the odd one may be lost.
Also since small at home business do not qualify for an actual account with a North American Wholesaler perhaps her garments themselves had issues and if she had more experience she would have known to check them first.
It came to my attention that she threatened them that " It was a small town" and I agree, it is a small town and Falcon Crest has been here printing and supporting the south island communities for a long time and people like her a flash in the pan.
Will they continue to be supportive of small business even though they run across a few bad ones? Of course they will......