Arctic Spas Duncan

Paul, Eric, and Alex did an excellent job delivering and installing our Custom Series Yukon tub. It was positioned exactly as I wanted. Our electrician had two of the wire connections backwards beforehand which caused a fuse to blow on the motherboard of the tub when it was hooked up. Luckily, I was able to get the electrician over within 15 minutes, and in that time, Eric drove up to the Arctic Spas Parksville location to pick up a new fuse. For a few minutes, I thought we would be waiting a week to enjoy our tub but everything worked out great! Eric was very helpful in explaining the periodic maintenance, the initial and recurring chemistry balancing, and any other various questions I had. Thanks guys.

Received our Spa today and the guys at Arctic Spa were awesome with the delivery and install. Great crew, very efficient and professional. The workings of the Spa were explained well and we are now looking forward for many hours of use. Much Appreciated!

Paul, Sam and Eric were amazing last Friday when they delivered and installed our Yukon spa in Victoria! They brought great efficiency and a sense of humour to this job, and remained infinitely patient as the installation took much longer than planned (our fault, not theirs). Definitely above and beyond service.
Sam's "hot tub 101" crash course was easy to understand for a newbie like me and the hot tub was ready to enjoy that very evening.
Our salesperson in Victoria (Dennis), has been a great resource throughout as well and we are still in contact with him to iron out some initial pH leveling questions.
Thanks to both Arctic Spas teams in Duncan and Victoria!

A big Thank You to Paul, Eric and Shawn for a job well done! With their skill, muscle and determination our hot tub is in and we love it! Thanks so much guys!

John, Yvonne and staff did a fantastic job of finding the right spa for us, are very knowledgeable and experienced . We're really enjoying the spa and having owned several over the past years this Arctic spa is definitely the best one so far. We are happy to refer our friends and business associates.

Update: I had a issue with my spa turned out to be my electrical not the spa, however Ryan did a fantastic job in coming out during the snow plus on his day off!