Category: | Real estate agency, |
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Address: | 2429 152 St #100, Surrey, BC V4P 1N4, Canada |
Postal code: | V4P 1N4 |
Phone: | (604) 612-7511 |
Website: | https://whitestoneselect.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
This review is long overdue. Being in the real estate marketing industry I am very tough to please. We had 2 properties to sell in South Surrey and we live in Vancouver - Jeremy and his team did everything right. They did their listing presentation in our home, the listened to us and understood our needs and got the listing. They picked up the keys, did photographs, worked with our tenants and made the whole process so easy for all involved. When the carpet had to be repaired they got their guy to give us a quote and based on the quote made recommendations on how to handle it. They ensured one of our tenants was able to stay on as a tenant and that was a real comfort. All documents were signed on line and explained to us over the phone. And we got all that we wanted in terms of price and service. And it gets better.
We referred a friend to them and we got a call right away thanking us for the referral. A year or so later she bought and we received a call thanking us and letting us know that we would receive a 2 nights stay at a resort for the referral. We used it to celebrate our 25th wedding anniversary.
Each year they personally deliver a Christmas ornament and invite us to an appreciation event. Today we got a call that despite not being able to attend the event we won a prize.
I appreciate that they take the time to reconnect with their clients and it helps us to keep them top of mind when looking to buy or sell a home. Thanks to your whole team for the professionalism and personal touch.
My wife and I used Jeremy & Randy from Whitestone Select to sell our home and purchase our new home and they are the ultimate professionals. From first consultation where they clearly outlined the selling process, to the pricing strategy, and then bringing in professional stagers to get our home set up for showings - they did it all, and didn't miss any details. All dates and timelines were met as promised, and even during a slower time in the market, they were able to get our home sold for a great price nearing asking.
More than all of that, they are excellent communicators. Jeremy would routinely call, text, and pop by the home to ensure my wife - who is a more anxious person - was staying calm and trusting the process. He continually promised that everything would work out, and they wouldn't let us down. The constant care and communication is what stands out the major factor in ensuring the process was stress-free.
To say that my wife and I were completely satisfied with their level of service and overall outcome is underplaying the reality. We recommend them to others at every chance we can. If you're looking for a consummate professional to get your home sold, these guys are the absolute best.
C. Oyhenart
Whitestone and Jeremy K. were great to deal with. We it came time to selling our condo, and after doing their research, they were very helpful in helping us come to a realistic selling price. After that, it didn't take long for the unit to sell and they helped us through the whole process. It was a nice change to deal with someone with integrity and who wasn't pushy. Thanks, Jeremy!