Category: | Car repair, |
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Address: | 2830 Douglas Rd Unit D, Burnaby, BC V5C 5B7, Canada |
Postal code: | V5C 5B7 |
Phone: | (604) 558-2830 |
Website: | http://urbanacautoworks.com/pagecon.html |
Monday: | 8:30 AM – 5:00 PM |
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Tuesday: | 8:30 AM – 5:00 PM |
Wednesday: | 8:30 AM – 5:00 PM |
Thursday: | 8:30 AM – 5:00 PM |
Friday: | 8:30 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Best service to me means that the tech doesn't just guess and replace. They traced down my problem and offered me several choices. Even though it probably took more labour time to repair my problem, they did that instead of replacing an expensive piece of line which ultimately saved me money.
This place has excellent costumer service and treats people very kindly. My wife looked after the whole repair from start to finish and it was completely seamless. The repair was for the AC evaporator on our 2009 BMW X3 other mechanics didn’t even want to touch it as it was a very invasive repair (removal of the entire dashboard and console- at least two days worth of labour) They gave her options and explained the process very well, (she’s no mechanic and has no interest in it, but was very well versed when it came to what was involved) they found the most economical way to replace the parts and even did some preventive maintenance while they had it all apart. (Replaced the heater core) After all was said and done, they still came under the quotes I got from the other mechanics. And everything works perfectly. My wife and I are extremely happy with these guys and would highly recommend them.
I have two words for these two guys: Honesty and Competency.
The A/C of my Mercedes B200 turbo 2009 was not working so I brought to a technician here in Maple Ridge. He made a diagnose in the car and said that the condenser and the evaporator core were leaking and because the evaporator is a dash job that he wouldn't do it and that would cost me probably around $2000-3000. Then I contacted other shop that said that the evaporator leak was rare and the condenser replacement and recharge would be $1500.
So I found them ( Francis and Johnson) online and was really impressed with the reviews. Then I brought my car there and understood what everybody wrote here, they are really outstanding professionals.
They confirmed that only the condenser needed to be replaced and the A/C recharged and did a magnificent job for almost half of the price.
I deal with cars/maintenance and shop around for more than 25 years. If you need a A/C related job in your car, don't waste your time, just go to Urban AC Autoworks and you will also understand what I am saying.
They are my A/C technicians from now on and I recommended then to everyone that I could.
Thanks again Francis and Johnson, you are the best in this business.
Excellent service. Clean and modern facility with all the right equipment and tools. High integrity owners. Repaired professionally and at a fair price. Highly recommended.
Thank you for your help! :)