Category: | Store, |
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Address: | 2002 Park Royal S Unit 937, North Vancouver, BC V7T 1A1, Canada |
Postal code: | V7T 1A1 |
Phone: | (604) 921-4880 |
Website: | https://www.rogers.com/stores/vancouver/park-royal-shopping-centre |
Monday: | 11:00 AM – 7:00 PM |
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Tuesday: | 11:00 AM – 7:00 PM |
Wednesday: | 11:00 AM – 7:00 PM |
Thursday: | 11:00 AM – 7:00 PM |
Friday: | 11:00 AM – 7:00 PM |
Saturday: | 11:00 AM – 7:00 PM |
Sunday: | 11:00 AM – 5:00 PM |
We were looking for new phones for our business as the ones we had were outdated. Our business package had been bundled with another provider, so it took a few calls to them before we had our account unbundled. Because of this, we had to make a couple of trips to Rogers, Park Royal, to complete our purchase. Lex walked us through the process, got our phones set up and helped us pick out some accessories. The service was excellent. He explained how our new phones were different (switching from iPhone to Samsung), installed our screen protectors and explained our new plans in detail so there would be no surprises. I would strongly recommend Rogers Mobile. Their customer service was prompt, courteous and extremely helpful.
Got great service from Earlon and Lex. Left with a brand new line and iPhone 11 Pro for my partner and all pretty hassle free I might add. Got good advice on accessories and taking care of my devices moving forward and they even got my main line on a better plan with more data. I'd recommend them to anyone looking to get great cell phone advice on the North Shore.
Dzenan was a great help to me from start to finish. And he even texted me later with an add on bonus for data! Great service, and very thoughtful.
I went to the Rogers store at Park Royal to get some technical advise. Earlon was extremely helpful and I was very impressed on how he went above and beyond to help me with a complicated iPhone issue.
Lex was knowledgeable and friendly. Willing and able to make his offer attractive. Worth traveling extra distance to get great service from him.