Category: | Store, Point of interest, Establishment, |
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Address: | 611 Alexander St #108, Vancouver, BC V6A 1E1, Canada |
Postal code: | V6A 1E1 |
Phone: | (888) 997-5597 |
Website: | https://herschel.com/ |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | 9:00 AM – 5:00 PM |
Sunday: | 9:00 AM – 5:00 PM |
I recently bought a duffle bag off their website and when it arrived it had a stain on one side. I emailed customer service and they replied very fast, and we decided to get the defect bag returned and they sent me a new one. The new bag came within 5 days! I’m very happy with the way customer service handled this damaged product and my new duffle bag is wonderful. I will continue to buy from Herschel in the future!