Category: | Point of interest, Establishment, |
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Address: | 487 Stirling Ave, Nanaimo, BC V9R 5R5, Canada |
Postal code: | V9R 5R5 |
Phone: | (250) 247-9797 |
Website: | https://cleancistern.com/ |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I am generally satisfied with the work that Environmental Cistern Cleaning did on my house.
I have a small poly cistern inside my well room and a large concrete cistern buried out in the front yard. When I called Geoffrey, he was very professional. In his alluring, gentlemanly accent he took pains to ascertain as much information as possible (if memory serves, he also spoke with my water system person to get a few details). Geoffrey listened carefully, answered questions clearly, and provided me with a written quote in a timely manner. When I asked to reschedule the work a couple of months down the line, Geoffrey obliged me and his technician came to do the work at the appointed time, on the appointed day.
My only (very minor concerns) is that, despite our discussion about disinfection with hydrogen peroxide (which wasn't supposed to leave any residue in the water), the tap water did have an unusual chlorine-like aftertaste for about a week after treatment, but it did go away. The other minor annoyance was the technician making a bit of a mess in my pump room; I didn't mind helping him tidy up some of the water, but, having been bitten by the expense of that area being flooded before, I would prefer it if the technician were more careful near the carpeted area in the future.
Having said this, I am completely and utterly satisfied with Geoffrey's friendly demeanour, professional operation, and timely delivery of services. I highly recommend Environmental Cistern Cleaning to all homeowners.
Second time using these folks and they are excellent. Great communication, professional and quick response (within a few days) of my call!
I had a chance to meet Geoffrey the owner of Environmental Cistern Cleaning and was able to have him inspect our cistern. On inspection he noticed a buildup of clay matter in the tank. So, we had Geoffrey send a service tech to clean it. The tech was professional and personable, very easy to deal with. He also did an extremely great job in cleaning the cistern. My wife and I would highly recommend this company to anyone that needs cistern cleaning. Thank you Geoffrey and Sabina for your complete honesty in dealing with us, and doing a professional service.
We have used Environmental Cistern Cleaning for years now and have always had high-quality, professional service. And they are genuinely lovely people! Highly, highly recommend.
We are VERY happy with the service that we received!! The owner spent time on the phone with me answering all my questions, as we have a horse boarding business which supplies water to lots of animals. The fellow who did the cleaning was very professional, and really took the time to do it right, and he showed me everything he was doing and why. Our large cistern tank looked brand new once done. We will definitely be getting you back every year to clean our tank. Thanks for a job well done!