Category: | Point of interest, Establishment, |
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Address: | 1030 Nanaimo River Rd, Nanaimo, BC V9X 1E5, Canada |
Postal code: | V9X 1E5 |
Phone: | (250) 797-8966 |
Website: | https://hubcitytowingnanaimobc.com/ |
Monday: | 7:30 AM – 5:30 PM |
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Tuesday: | 7:30 AM – 5:30 PM |
Wednesday: | 7:30 AM – 5:30 PM |
Thursday: | 7:30 AM – 5:30 PM |
Friday: | 7:30 AM – 5:30 PM |
Saturday: | 7:30 AM – 4:30 PM |
Sunday: | 7:30 AM – 4:30 PM |
Great Service! Was a tricky job but was done precise and with the utmost care and safety! Highly recommended! ?
I called for a tow the night before hoping I could make an appointment for the next day before I went to work. Nate said he opened at 9am, but when he heard the disappointment in my voice, said of course he could come at 6am. He came the next morning, exactly on time and was polite, kind, and extremely helpful. When I tried to give him a tip to show my appreciation for opening up & coming so early for me, he declined. This is a man who is kind , caring, and genuinely likes to help people. Never have I gotten better customer service anywhere, and I mean any type of business. I've told all my co-workers about Nate & Hub City Towing and the exceptional service I received. None of us will be going anywhere else. Thanks again, Nate!
Undeniable customer care. I did have to wait a little while but I received multiple check in calls to ensure I was still alright and on location. Friendly staff answered all my questions and got me to where I needed to be.
I locked my keys in my truck at Duke Point ferry terminal with a little less than an hour before sailing. I called Nate and he was there quickly, and in the pouring rain got me on my sailing. Highly recommended!
Blew a tire on the Highway. Could not get my vehicle to a safer place. Called Hub City on the strength of great reviews. Nathan was already headed for a call; but said he would stop and move me to a safer place.
When he arrived, he told me he would rescue me first, as I was in a more hazardous position than his prior call; which was for a scrap car pickup from a safe residential driveway. Much appreciated.
I learned that he has been in the business most of his life. A true professional. At a reasonable cost!