Category: | Car dealer, Car repair, Store, |
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Address: | 6417 BC-97, Vernon, BC V1B 3R4, Canada |
Postal code: | V1B 3R4 |
Phone: | (250) 542-0371 |
Website: | https://www.vernonnissan.com/ |
Monday: | 8:30 AM – 5:30 PM |
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Tuesday: | 8:30 AM – 5:30 PM |
Wednesday: | 8:30 AM – 5:30 PM |
Thursday: | 8:30 AM – 5:30 PM |
Friday: | 8:30 AM – 5:30 PM |
Saturday: | 8:30 AM – 5:00 PM |
Sunday: | Closed |
Went in to get a “peace of mind” inspection performed on my vehicle, prior to buying out the lease.
Had some concerns with a previous service my wife had done on the car, which sales advisor Tammy explained like a pro.
I’ve had a 5+ year relationship with this dealership and despite some employee turnover, always seem to deliver a positive customer experience.
Shout out to finance mogul Candice, who was more than happy to assist me in the buy out process.
UPDATE: I would like to extend my gratitude to Adam and the staff at this dealership for making this wrong, right.
I am in the customer service industry. I have made a mistake or two in my time. I am always grateful if one of my clients allows me to find a resolution. I extended this courtesy to this dealership.
They did rectify this situation and I am pleased to say my daughter is now a happy camper.
Anyone can make a mistake. We are all human. I believe it is a true showing of integrity and pride when a person/company works to find a positive outcome, as a result of that mistake.
Nicely done. You have my gratitude and I would be happy to recommend you. I will also return.
Thank you once again for all you have done.
Today my 16 year old daughter and I were on our way to Vernon Nissan to pick up her first car. Can you imagine saving empties at the age of 10 and 11, babysitting at 12 and 13 and finally getting a job at 14 so you can save enough money to buy your own car at 16? She did it! All by herself. She was super cute this morning, trying to pick out her outfit for her photo with her first car.
I just received an email from the Sales Manager who has let me know that he has sold the car from beneath us. In spite of me providing him with my credit card Tuesday afternoon for a deposit, he later took a deposit Tuesday night (his words) from someone else. He then has the audacity to follow up with, "I could work out a great deal for you on another similar vehicle, would you be interested?"
I Dealt with Evan Jones and I couldn't be happier with the level of professionalism Evan and the rest of the team delivered I will definitely be back for my next vehicle! thanks for my new car I love it!
Salesman Evan Jones at Vernon Nissan is absolutely amazing to deal with, no pressure, relaxed and helps you find exactly what you're looking for. He always has a joke up his sleeve and makes the experience of buying a car like it should be; positive, upbeat and exciting! Thanks evan Jones for making my experience at vernon nissan extraordinary!
We Purchased a new to us 2015 Nissan Versa Note. Our experience with the entire staff at Vernon Nissan was excellent. It started with Evan Jones our salesman, he was honest professional and sincere in his approach and dealings with us. Ended with Candice in the finance department, whom ensured the level of service carried thru til the close of the deal. I must mention David and Brian in the sales team as well because they backup their Team perfectly. Great job every one. Thanks for making our purchase seamless.