Scruggs Automotive Repair - Elma

We've had a great experience at Scruggs. The service manager, Josh, is extremely personable, responsive and helpful. Soon after we moved into the area a year ago I was looking for a shop to diagnose an issue on my car - Scruggs was the only place out of the handful of shops that I called who was willing to squeeze me in right away (turns out my previous shop didn't tighten the lug nuts very well, Scruggs fixed the issue for no charge!) They've done great work on both our vehicles ever since. Recently, we've been trying to keep two older cars going - Scruggs has been honest and helpful in letting us know exactly what needs to be done to our cars, respecting our budget without pressuring us to do more work than needed. This past week, I was test driving a car that I was considering buying. I called when I left the dealer and they got me right in to look at the car. They found some issues that the dealer missed and I was able to use that information to negotiate a lower price. I received a detailed printout of their recommendations. I'm so glad we've found this great local shop!

I recently purchased a used 2003 Honda CR-V and Scruggs did an excellent job identifying suggested repairs and general maintenance items. A link that included all bids, with supporting photos, was sent to me via text message. I simply checked which items I wanted fixed, directly from the bid page, and they took care of the rest. No hassle and no pressure. Just the facts. I highly recommend.

I couldn’t be happier with the service I receive every single time I bring my car into Scruggs! They are personable and honest and couldn’t ask for a better place to bring my vehicle!

I cant say enough about the manager at the Elma location! A great guy to deal with. He went above and beyond to make sure I was satisfied. Dealing with Josh is the reason I will not only return as a customer, but I will refer my friends and family. Thank again Josh!

Outstanding, doing mods on our Jeep, got great pricing , everyone is cool.
Josh has skills and knowledge on every fansite.
All our business will be going Scruggs way .
One feels welcome , they take time to listen and speak to you !
Be proud folks , you are what we need more of as businesses in this area ! JEEP ON !