Days Inn and Suites - Niagara Falls / Buffalo

The front office staff was awesome! However, there are issues. Parking lot littered with cigarette butts, the microwave in the lobby was filthy...the first time I went to use it it was dirty, I assumed that it was because of that mornings breakfast, but that was not the case...day 2 and 3 were the same thing, exact same food stains. The only thing handicapped about our handicap room was no carpet and a couple of safety bars. The tub is so high there is no way a handicapped person could get in it, and the bed has the same issue. My mother uses a walker and could not take a shower and I had to buy a step stool so that I could get her into bed.

Room was very clean. Staff was very professional an sweet hearts!! Helped with any questions an needs. Pool was very clean kids an I loved it!!! Would definitely recommend this hotel. It was nice an quiet. Very pleased with our weekend vacation!! Will definitely be returning!

Room was decent for the price. Front desk attendant was very friendly. Gave me lots of tips for visiting the falls. Also gave me map and moved me to a corner room since we had small child, I didn't ask he offered. Guy deserves a raise if he is as always that thoughtful.

It's a great hotel and the welcome was very warm! We loved the attention from the receptionists, however the only little bad thing about it was that the pool had some trash by one side (like leaves and insects). Then, everything was neat and very fine!

A very friendly check-in. The room was very clean. All linen, towels etc very white. Extremely comfortable bed and pillows. Didn't hear traffic noise, if fact any noise. Adequate breakfast. Good value for money.