Address: 779 Sackville Dr, Lower Sackville, NS B4E 1R6, Canada
“Been my bank for 50 years. Alot of nice people have worked there over the years. Most of those years were dealing with Lower Sackville branch. Liked the years when the older ladies worked there. They were so helpful and pleasant to talk to. There still are a few there. Machines taking over everything now.”
Address: 790 Sackville Dr, Lower Sackville, NS B4E 1R7, Canada
“Staff are very friendly and I used to come here while traveling home, but a new RBC policy doesn't allow non-account holders to exchange foreign currency. I find that poor for a major bank. Nothing wrong with the staff, just the policy. (I used to have an RBC account but decided to reopen with another bank)”
Address: 1597 Bedford Hwy, Bedford, NS B4A 1E7, Canada
“By far the BEST branch I’ve ever visited. I’ve been with RBC for 10+ years and every visit to this location has been nothing short of amazing. I had the absolute pleasure of meeting with Chantal today and my goodness from the moment I walked in I was greeted with a smile and friendly staff. Chantal helped me beyond my expectations and even dealt with concerns I had no knowledge about. By far the best branch with the best staff all around. Living in Dartmouth I’d travel the distance just to be able to visit this branch every time. 5 stars isn’t enough for the expectational customer service I received today. Thank you all for the amazing experiences I always receive here.”
Address: 349 Herring Cove Rd, Halifax, NS B3R 1V9, Canada
“This is a very good bank. The staff that I have dealt with are nice and pleasant. There is a banking machine in the entrance. They have a nice wheel chair ramp and large automatic doors for folks that have mobility issues. The only parking is as the back of the building.”
Address: 339 Herring Cove Rd, Halifax, NS B3R 1V5, Canada
“In person the service is excellent. There is a teller there that i consider the best. And the phone service, once i get a teller, is excellent. My issue is business phone machines. First of all one of the options should be to speak with a teller for "other" reasons for calling, immediately (within a few seconds) of hearing other options out of respect for every one's time. (i.e. processing volume of callers a minute earlier is good... probably). - voice recognition is still garbage. button prompts make sense. - the machine voice shouldn't have an "advertising" or "outgoing" tone to it, this is rude. The tone sucks. - the machine process should respect the listener by not running ads constantly and selecting a modest volume to stay true to. Instead we have insipid music and then a much louder RBC ad layered over the music while you wait. This is very disrespectful. I'm not offended, i'm just tellin ya common sense. - customer service via phone has fallen off for every business i've interacted with. The culprit seems to be a lack of design values with machine services, which comes off as lack of respect for the customer. It's just sloppy design with greed to sell, disregard for people while handling volume. But design can make it nicer instead of loud, rude, annoying. Selecting better music isn't something you can teach, restraining yourself to have less useless advertisements (it's free so it doesn't hurt, right?), and quieter tones, not volume, the tone. A little more "japanese" could do us some good. Embrace restraint and smoothness in your design.”
Address: Dalplex Sport Centre, 6260 South St, Halifax, NS B3H 4R2, Canada
Address: 3480 Dutch Village Rd, Halifax, NS B3N 2R9, Canada
“I have been with this bank for the last few years and always have had a great experience with them. Always friendly and ready to help!”
Address: 7105 Chebucto Rd Suite 350, Halifax, NS B3L 4W8, Canada
“When visiting in person, lines can be frequent and slow, however, its great place to bank and the employees are really nice and helpful. I would recommend banking here.”
Address: 22540 Nova Scotia Trunk 7, Sheet Harbour, NS B0J 3B0, Canada
Address: 3530 Novalea Dr, Halifax, NS B3K 3E8, Canada
“Kind of a weird location. I was there at night though so that might explain why it was hard to find. There are lots of signs up saying the ATM is there, but few signs actually indicating how you're supposed to get there”
Address: 6 Forest Hills Pkwy, Dartmouth, NS B2W 6E4, Canada
“Staff are very helpful and friendly. They have a great knowledge of all your banking needs. ”
Address: 1022 Cole Harbour Rd, Dartmouth, NS B2V 1E7, Canada
“Excellent service, staff are friendly, helpful and knowledgeable!”
Address: 590 Portland St, Dartmouth, NS B2W 6B7, Canada
“Every time I go into this bank the staff are always helpful I highly recommend this bank”
Address: 40 Tacoma Dr, Dartmouth, NS B2W 3E6, Canada
“Natasha Dimmell is absolutely incredible! I am so grateful for her service. She was kind, polite, professional and extremely helpful. She was able to help me with everything I asked for with ease (even without having to go into the branch as I work during business hours and do not have much time throughout the day for bank errands). Thank you so much Natasha!”
Address: 102 Main St, Dartmouth, NS B2W 3Y4, Canada
“I've been dealing with the manager of this bank for 30+ years, she will go the extra mile to help you out. I highly recommend this bank. She has moved branches over the years and we have transferred every time.”
Address: 202 Brownlow Avenue, Tower 2, Suite 805, Dartmouth, NS B3B 1T5, Canada
Address: 202 Brownlow Ave, Dartmouth, NS B3B 1T5, Canada
“I've had excellent experiences with their staff every time I've been there. My advisor was very knowledgeable, and took the time to show me how to use the different tools available online, and get the most value out of them.”
Address: 12332 NS-224, Middle Musquodoboit, NS B0N 1X0, Canada
“Nice bank. ATM. Friendly staff.”
Address: 5228 Hwy 7, Porters Lake, NS B3E 1J8, Canada
“Excellent and helpful staff here. The lineups are never too long. The services are great for students.”
Address: 5280 St Margarets Bay Rd, Upper Tantallon, NS B3Z 2J1, Canada
“Well managed, great staff and very community minded. They also display local artist work. ”
Address: 5236 St Margarets Bay Rd, Upper Tantallon, NS B3Z 0P4, Canada
“Absolutely love this branch ... Jeremy is always first in line to welcome you as you enter the door , amazing staff ... can’t say enough about this bank and the people that work there - 5 star ...they never disappoint and I demand top notch customer service ????????... Very few banks I’d be willing to take ALL my mortgages and investments to , but this one deserves your business ????”
Address: 3650 Hammonds Plains Rd Unit 175, Upper Tantallon, NS B3Z 4R3, Canada
“This branch has always had fast, friendly, personal and professional service. I only have the most basic banking needs but a few years ago I had many erroneous charges on my credit card and they (branch manager?) was very empathetic and quickly helped have this resolved and made suggestions that helped reduce the chances of this happening again.”
Address: 752 Sackville Dr, Lower Sackville, NS B4E 1R7, Canada
“This branch needs to find some more mature and professional people. I've had times when they would be so unprofessional that it would be quite uncomfortable for me... They also seem so careless and show no attentiveness.”
Address: 518 Sackville Dr, Lower Sackville, NS B4C 2R8, Canada
“Trying to call the branch to ask a simple question that the call center could not anwser. Called multiple times with no anwser. Originally rated 2 stars, but later the assistant manager called to talk about my experience and hopefully use it to better others experiences.”
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