Brantford Volkswagen

Helpful staff and great service

First class service in these difficult times. Amber and Angela answered all are questions and did excellent job making us feel comfortable about buying are new car. Thumbs up Brantford Volkswagen. Guten tag

Great friendly people! I will only have these guys work on my VW. I know it will get done right. My critique (not for getting 5 stars), every time I drop my car I get a loaner. They know I'll be there promptly at 4, but I still have to wait 30 minutes for them to arrange the loaner. Wish they could plan this out better.

I would like to thank JB (Sales Rep) as well as Angela (Financial Services Manager) of Brantford VW for being such great people and helping me and my family with our latest purchase of "Mamba". (2014 Golf Wolsfburg edition TDI Wagon with 41K.)
From our first meeting right through to the finalization of our purchase these two were wonderful to deal with and extremely patient. This was by no means a huge "sale" on their end but I never once felt as though they treated me any differently from someone who may spend 60K for their new vehicle.
I felt like they looked after all my questions quickly as well as thoroughly and made our biggest vehicle purchase a simple and smooth transaction.
I can be a little too detailed oriented at times (work in progress ...lol) but we were able to purchase Mamba with confidence due to the professionalism of these two individuals.
I am sure there are other great employees who work at this dealership as everyone seemed very pleasant on each of our visits. This is why I will be trusting them with maintaining our new family member of which we anticipate having for a very long time.
Thank you Brantford Volkswagen!
Sincerely,
The Dietrich's

We recently purchased a 2018 VW Tiguan from Brantford Volkswagen and had an exceptional experience. Lorne the Sales Manager, and JB our Sales Representative, made this an awesome purchasing journey! They exceeded our expectations, worked extremely hard to make sure all of our needs were met, and we left feeling valued as customers. We would recommend Brantford VW to anyone interested in a new car - you get a beautiful vehicle with top notch service, what more could you want? :) Thank you Lorne and JB!