Category: | Electronics store, Home goods store, Store, |
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Address: | 1500 Huron Church Rd #3, Windsor, ON N9C 3Z3, Canada |
Postal code: | N9C 3Z3 |
Phone: | (519) 946-0283 |
Website: | http://www.factorydirect.ca/ |
Monday: | 11:00 AM – 7:00 PM |
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Tuesday: | 11:00 AM – 7:00 PM |
Wednesday: | 11:00 AM – 7:00 PM |
Thursday: | 11:00 AM – 7:00 PM |
Friday: | 11:00 AM – 7:00 PM |
Saturday: | 11:00 AM – 6:00 PM |
Sunday: | 12:00 – 5:00 PM |
As always, customer service was amazing! I had an exchange and they took care of me right away! Even the guy at check out had a sense of humour, given the situation that we're all in. Very refreshing.
I was just in Factory Direct and purchased a portable air conditioner. One of the sales associates named Eric went above and beyond and helped me a lot! His customer service was superb and this man needs a ton of recognition!
The customer service at this location is nothing less than amazing. I had an issue with a refurbished purchase and they went above and beyond and it was resolved so quickly that it made my first experience with a refurbished item a great one. I was a bit Leary about purchasing items that are refurbished abut after this experience, I have no doubts anymore that this is the way to go!
I will definitely be returning to this store for future purchases!
Good job!
Great store for as seen on tv type items.