Bath Depot Kingston

These people are great very helpful, listen to what you want offer suggestions also recommend other businesses if they are not able to fully provide a product that may require custom made. I have used them when we designed a new basement bathroom and now renovating an upstairs one!

Renovating our washroom and had a great experience shopping for everything. Julie Wade helped us choose items that we liked and that were part of the Black Friday sales. We received a price breakdown so that we could think about it and appreciated that a couple of days later Julie emailed me informing that the sale prices were only good for a couple of more days. Bath Depot was flexible with delivery dates that would work for us. Looking forward to our new washroom.

Yesterday I had the pleasure of shopping at Bath Depot in Kingston. I went there to look at fixtures for our third floor renovation, without much expectation beyond finding a toilet I liked. I couldn't have been more surprised! I was greeted by Shawn who, it turned out was not only extremely attentive and knowledgeable without being at all pushy, he was a wealth of information. What I assumed was going to be a very quick look around soon turned into an engaging shopping expedition. I was very impressed not only with Shawn but also with the quality of products Bath Depot carries. When we returned to the front desk, his co-worker Angie proved to be equally wonderful to deal with. She helped us navigate a whole system for the large curbless walk in shower I have designed that needed to be customized. Both of them worked together so amicably and were so well versed in their products I have made the decision that this store will be where I will be bringing all my clients in the future as well as where I will be purchasing the rest of the fixtures needed for my own renovation. I highly recommend a trip to this particular store!

Things are not made for ever and the simplest wear and tare can create issues with disappointments. Twice we had to get some small parts and the staff is always very helpful. Their customer’s service is outstanding and they are always so proactive and very nice to deal with. Their prices are very competitive as well. Such a great experience! Thank you! Alain and Antonin

Excellent customer service provided by staff working at this store location during time of visit to this store location. Availability of items on store shelves during time of visit including the ability to have what I was looking for ordered at the counter. 🚿 🛁 🚽