Category: | Department store, Home goods store, Store, |
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Address: | 686 Queenston Rd, Hamilton, ON L8G 1A3, Canada |
Postal code: | L8G 1A3 |
Phone: | (905) 560-1601 |
Website: | https://www.canadiantire.ca/en/store-details.on.stoney-creek-on.html?utm_source=google&utm_mediu |
Monday: | 8:00 AM – 9:00 PM |
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Tuesday: | 8:00 AM – 9:00 PM |
Wednesday: | 8:00 AM – 9:00 PM |
Thursday: | 8:00 AM – 9:00 PM |
Friday: | 8:00 AM – 9:00 PM |
Saturday: | 8:00 AM – 8:00 PM |
Sunday: | 9:00 AM – 6:00 PM |
Edited on Sept 21/19: I called the customer service number that was provided in the response and I spoke to Steven, the shop supervisor/ manager. I explained that I wasn't happy with the job that was done and he asked me to bring both cars in today and he would look at them. When they put mine up on the hoist, he and another tech examined it and totally agreed with me that the undercoating was poorly applied. They the set out to make it right and when it was done they called me in the shop and showed me a perfectly coated chassis on my car and my son's car too. Then for our trouble, Steven said that he would make a note on our file to give us the next application in 18 months for free.
Kudos to Canadian Tire and Steven for making things right. Hence I have changed my rating from 1 star to 5 stars.
Original review:
I'm extremely disappointed with the service I received at the Stoney Creek Canadian Tire store. I made appointments to have the under carriages of both mine and my sons vehicles rustproofed. I watched as the tech sprayed a few areas around the suspension and around the gas tank on both vehicles. It seemed that he was also having problems with the nozzle plugging up. Needless to say, the job done on both vehicles is lacking. I checked under my car and the application is spotty in the areas that were supposedly done. There are many areas that were sprayed that are completely dry and void of the spray, possibly due to the clogged nozzle.
In the past, I've had 3 vehicles rustproofed here and they have always sprayed the entire undercarriage, from front to back. side to side and I've been confident that my car wont rust from the bottom. For the $60 that I spent for each car, I could have bought quite a few aerosol cans of Rust Cure (same stuff they use) and done a much better job by spraying the cars myself.
Oh, and if all you are going to do is spot spraying, then change the pamphlets that state that the "U" package covers the entire underside of the vehicle because you certainly did not do that.
Every cashier I have had assist me during my visit has been extremely friendly and helpful! I really appreciate the staff at the Queenston Rd store.