Image Honda

3 years ago I had gone to multiple dealerships of different companies and I have to say my experience was not great, a lot of sales people didn't even give me attention, or they would not even put in the effort to try to close the sale. Considering their job is to try and get people to buy a car, that shows a serious lack of commitment. At Image Honda, the agent spent a solid 2 hours with me even though I made it very clear I was just looking for information. Spent the time to ensure I was getting exactly the car I needed, no more, no less. He made very convincing arguments why I should buy it and gave a great deal. Even gave my GF at the time a $400 designer purse as an incentive! Although I had no intention of buying the car that day, I did (I really couldn't think of a reason not to) and I'm happy for it. Since then, the service department has been absolutely amazing, everybody is friendly, they don't try to get me to do service unnecessarily, they've even gone out of their way to get me a rental car once for a warranty issue. Based on the terms and conditions they did not have to get it for me in this situation, but they did, I even got an upgrade once I went to the rental car place. They always follow up after service to ensure that everything was done properly. The shuttle drivers are always very friendly, drive safe, and you never have to wait too long for a ride. I recommended this dealership to my sister, and she ended up buying a Honda Odyssey, when she had some unexpected twins after already having 2 kids. She had a great experience as well!

Just picked up my 2016 HR V and very pleased. On my first visit to the dealership I met Ralph and was really impressed by his enthusiasm and willingness to help me even though I was nowhere near ready to buy and only interested in second hand. When I was ready to buy I naturally called Ralph. Unfortunately he was on holiday during the actual purchase but all came together very well. I would particularly like to thank Summer for completing the transaction with such a positive friendly attitude and professional efficiency.

Had to stop in at Service Department for minor issue and can't thank you folks enough for your patience, kindness and helpfulness. everyone I dealt with was wonderful--a first rate team. Thank you.

Just leased a 2019 Honda CR-V from Image Honda and I could not be happier!! We purchase a 2018 Honda Civic less than a year ago from Image Honda and the excellent service from Ralph and the team at Image Honda is what brought us back! Ralph is an awesome salesperson who really knows how to treat his clients. He provided excellent customer service...he even found me the CR-V in the WHITE colour I wanted right off the truck!! The truck literally drove up as we were finalizing the deal! Talk about meant to be! Julie and Sumar also gave excellent customer service and the manager remembered us from our the first time we purchased from the dealership and she was also very helpful!! My husband and I are very happy to be part of the Honda Family. If you are in the market for a vehicle ask for Ralph at Image Honda...you will be happy you did!

I had a great experience during my service but I will need my old advisor back who mostly initiates my service with the bald head. When I see great customer service for Image Honda. His face should be on the billboard. Always positive to everyone and gives genuine conversation. He remembers me as well. I appreciate Mike, as he supported me before and after the sale of my vehicle. He is amazing.

I was extremely pleased with the service I received at Image. Anthony, our sales person, didn't play games and offered us a fair price the first time around. Julie, the Business Manager was great as well. I'd like to give an extra special shout out to Sumar, the delivery coordinator. She made our delivery fun and engaging. I'd also like to thank Christina, their Sales Coordinator for doing a great job scheduling us in around our schedule. She was very accommodating.

Image also offers a great rewards program not offered anywhere else. You get great discounts from local establishments in the area and you also earn credits towards your next purchase which you can even share with your family and friends. Clearly they are a forward thinking, innovative dealership. They "wow" you with service and reward you for loyalty. Just what I like to see!

I am absolutely in LOVE with my new 2019 Civic Sport. Thank you for making my experience so easy and enjoyable.