Address: 859 Upper Wentworth St, Hamilton, ON L9A 4W5, Canada
“Very slow always have to wait a long time for a teller”
Address: 999 Upper Wentworth St z005, Hamilton, ON L9A 4X5, Canada
“I would like to give 2 ratings. 5 stars for most everyone and 1 star for the clerk that served me Dec. 27,2018. I have been exchanging US$ to Canadian $ every month for 2 1/2 years. I exchange $1,500 to $1,800 each month with no issues. Everyone has been courteous and professional except for the rude clerk who served me on Dec. 27. I had extra bills in December so I exchanged US$2,200. That is not a lot of money! I had to provide id, verify my profession and employment and what I was going to use the money for! When I refused to give the clerk the last piece of information she threatened something inaudible about not giving me my money. She was one poorly trained and rude clerk! This location is convenient but I may look elsewhere for currency exchange. I must repeat that all the other workers there have been very professional and pleasant.”
Address: 65 Mall Rd, Hamilton, ON L8V 5B8, Canada
“I highly recommend this location. Everyone at this bank are very nice, professional, helpful and they will go out of their way to help you. I never have any problem paying my Visa with cheques even with an abnormal large amount, they always clear my payments and never a hold. Many thanks, to Kevin B, Natasha, Tina, Paulette Donna, Zril (this the name on the receipt) and all the other staff.”
Address: 999 Upper Wentworth St, Hamilton, ON L9A 4X5, Canada
“My wife and I showed up without an appointment to deal with some banking issues related to my mother in laws recent death. We were greeted by Paola Jani, a personal banking rep. She was the first person we met in the banking industry to actually give her condolences to my wife and I. Three (3) banks we had to deal with and this was a first! She went above and beyond to help us solve the bank issues at hand and even called Master Card (a separate entity) to close that account and also destroyed the card so the estate was not exposed to fraudulent use of the card. If I had a business that required a front line person to deal with individuals and solve problems on the spot, I would be approaching her to work for me! Hands down!!!! We do not bank with BMO but after this experience we are thinking we might change banks!”
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