Lambton Ford Lincoln

Will never go anywhere else. I know they say that going to the dealership for repairs is more expensive but to be honest I've had the opposite experience. They take great care of me and my car and give me a great price, every time

Had an experience last week where my car was leaking oil like crazy. Found out I need 2 seals and a gasket replaced. My car had lost almost all of its oil. This concerned me as the prior day I had been on the highway driving. Taking my car in to Lambton Ford was the best thing I could have done. They advised me that it would take a few days to get the parts in so I left my vehicle with them. When they finally called to say that it was ready I was expecting a huge bill for the repairs. To my surprise and delight I was advised that there was “no charge” to me! I had an issue earlier in the year with a broken dipstick that need to be replaced and they attributed this new issue to the prior one. Excellent service from them! Thank you so much for being there for your customers!

My Ford Edge has been repaired after several attempts! Connor took great care of me and provided me a vehicle so there was no inconvenience. I appreciate that he took care of the bill due to previous issues and a complimentary oil change. I like to stay loyal to businesses as long as good service is provided and I will continue to do this at Lambton Ford. Thank-you Connor!!

Love my new Lincoln MKC! Peet Buys was the best salesperson that really listened to what I wanted and needed.

UPDATE: APRIL 3/19
My welcome lighting stopped working in January and in early February I took it in for service. The lights that display the logo and my headlights that should come on as long as I have my key fob as I approach the vehicle hasn't worked in 3 months and although I know they have looked at it several times there's still no resolution. I'm quite disappointed at this time, not with the service team, but with how the vehicle is failing on this issue. I was initially disappointed in the service dept but I know they kept trying to find a resolution.
UPDATE from June 2019
After my suggestion to check the other vehicles on the lot with the same problem and finding some worked and some didn't it was finally determined that since I don't drive a lot during my work week and sometimes not at all on the weekend the alternator was not charging the battery sufficiently and the luxury of the welcome lighting was the first thing to stop working. After a few more times in service they thought it was trouble with the battery and charged it overnight. Lights worked for a few days and then stopped again. It got to the point that my infotainment screen stopped working so I brought it back right away. This time the service dept. installed a new battery, charged it and advised me to drive it a little more often. So, my husband and I use my vehicle whenever we go anywhere together and it is now Nov. 1 and all is good! Sad that the engineers couldn't determine a fix but glad the service techs finally came through. It was a bit of a bumpy road to get there but each time the service team was very pleasant and apologized for all the inconvenience. Warren, the service manager (I believe) in particular, is always the most pleasant, courteous and friendly person to deal with.
Oct. 2020
Had routine oil change and tire rotation scheduled and completed quickly. While there I advised of a climate control issue. After my regular service they investigated and were able to replace a sensor and the problem was resolved without another appointment so very happy.

We are very pleased with the F150 we purchased from Lambton Ford, it's exactly what we were looking for. We had been looking at various area dealerships but did not find what we were looking for until we came across the F150 we saw at Lambton Ford. Our salesman Peter was very professional, easy to deal with, and did not pressure us into a purchase, working hard on a deal that we would be happy with. And then when we picked up the vehicle, another salesman, Aaron did a great job in making sure that we were familiar with all aspects of the truck before we drove off, and also sent us some helpful links later that day. A big thank-you to all at the dealership, and we will be sure to visit again as well as send others to Lambton Ford who are looking at making a purchase.