Outspokin Cycles

A pinched nerve in my neck has made it necessary to look for a new bike with a completely different riding position this year. Tara and all of the staff at Outspokin went well above and beyond the call of duty to help me learn about the different styles of bikes, their geometry, components, and how adjustments in seat height, stem height, reach, and other factors can make a tremendous improvement to my comfort when I ride.
If you want incredibly knowledgable bicycle gurus and the best customer care you could ever hope for, then you need to make a stop at Outspokin Cycles on Hamilton Road in London, Ontario.

Great service and very welcoming environment!

Stopped in here a few days ago looking for a bike for my friend and I loved the experience. The staff was super welcoming and went through all of their bikes explaining the differences between the models, all the while without trying to push a sale. On top of that, they provided us with maps and suggestions of trails in the area.

Very helpful knowledgeable staff
Not out to sell you something above your skill level
Great experience

If I could give 6 stars I would! My boyfriend and I came in today looking for hybrid bikes. We are relatively casual users. Immediately upon coming in, we were welcomed by the warm and very knowledgeable staff. They were helpful without being pushy. Their top priority was helping us find the best bikes for our budget and lifestyle and didn't even mind that we left to take some time to think it over. When we came back, they still helped us even though it meant keeping the store open an extra 15 minutes for us to try the bikes, ask a million questions and finally make the sale. Furthermore, a staff member helped me put the bike in my car and remove the front wheel, even though we had already kept them 20 minutes over time. Another sales associate showed my boyfriend how to find the bike path so that he could ride his home.

I cannot express enough gratitude for this wonderful experience. The bikes are top of the line and expensive, however you get a really good experience and leave feeling happy with your purchase.

HIGHLY RECOMMEND.

Been dealing with them since they first opened, always the best service. Great crew that runs group rides regularly.