London Custom Basements

Absolutely wonderful experience with London Custom Basements.

They are always very communicative and have been especially patient on a project with many difficulties along the way. They continue to provide this unrivaled support even after project completion. Great team and very high quality work! Thank you for creating the space we dreamed of!

I had the pleasure of working with Jay on several renovation projects, and I must say, he is an exceptional contractor. His attention to detail and craftsmanship are truly commendable. Jay's dedication to delivering high-quality work is evident in every aspect of the project

I chose LCB because they are the only one who can start very soon, fortunately my choice is right! Jay and Brittany did good job on both communication and renovation, the lovely team members Mike and Kim, they treat my basement like their own. What impressed me the most is that Jay’s knee hurt, he limped to help me move treadmill back to original place, he is really a guy responsible! I highly recommend LCB if you are looking for basement renovation.

Our family has been enjoying our basement, renovated with London Custom Basements, for the last 6 months. Overall, I am highly satisfied with their workmanship and the results achieved. Though the project extended a few weeks beyond the estimated timeline, I believe they deserve a five-star rating for their craftsmanship, customer service, and commitment to delivering a high-quality finished product.
Firstly, the team at London Custom Basements exhibited a commendable level of professionalism throughout the project. They were reliable and maintained clear lines of communication. The initial consultation with Jay was informative, and he listened attentively to our vision for the basement, providing valuable suggestions and insights. Brittany made sure we were comfortable with every decision, answered all our questions, and patiently adjusted our quote several times as we made design changes to suit our taste and budget.
The craftsmanship displayed by the team was of a high standard. All of the contractors on Jay’s team were knowledgeable, friendly and respectful of our living space. The attention to detail in their work was evident, particularly in the dry-walling, bathroom tiling, and finishing touches. The completed basement looks fantastic, and our family is delighted with the overall aesthetics and functionality.
What truly sets London Custom Basements apart is their exceptional customer service. Throughout the entire project, their team was always available to address any questions or concerns I had. They kept me informed about the progress and ensured that I was satisfied at every stage of the process.
Despite the minor delay in the completion of the project, the value for money offered by London Custom Basements is commendable. The pricing was fair and competitive, considering the quality of materials used and the craftsmanship demonstrated. The quote was extremely thorough and competitive, and the final price we paid matched up to what we were expecting. The investment made in their services was worth it, as we now have a beautifully renovated basement that adds significant value to our home.
In conclusion, I recommend London Custom Basements to anyone seeking basement renovation services. Their professionalism, craftsmanship, and commitment to customer satisfaction exceeded my expectations. They have earned their five-star rating and our family’s utmost appreciation.

Love our basement.
LCB does efficient quality workmanship.
We are very satisfied with the design and colour and the products chosen. It is beautiful.
The entire experience thru each phase of the construction was smooth. Plus all their staff was a pleasure to work with.
We recommend them for a great basement renovation.