Mr. Rooter Plumbing of London ON

I had Gerald come and perform some work on the Kitchen faucet. He was very professional and courteous throughout his job. Not only did he do a great job but he also went above and beyond in giving us some advice for future work. Overall it was a great experience.

My shower handle suddenly decided not to turn anymore. I decided to play plumber and I managed to get it stuck in the open position, so I couldn't shut off the water anymore. I called Mr Rooter, the customer service was amazing, they gave me an appointment within a few hours.
Gerald Rennie came by in time and with notification in advance, which was very nice to start with. Gerald is the consummate professional, courteous and knowledgeable, he explained in layman terms what was wrong and exactly what he wanted to do to fix the issue, and presented me with a written estimate. Price was decent, so I didn't hesitate one minute. He replaced the shower tap cartridge in no time and it's been working just fine for a week now. Thank you Gerald!

We had a clogged drain first time ever. Didn't know who to call. Called Mr. Rooter two reasons 24/7 and have seen their trucks advertised.
Mr. Rooter sent Gerald Rennie and I am so happy that we got him to service us. He was professional, hands on, knowledgeable, courteous and such an amazing personality. He guided us through the process step by step with every detail. And fixed the issue. If in future which I hope not but if ever the need be, I will definitely be calling Mr. Rooter and will ask for Gerald.

Definitely recommend Gerald Rennie.

These guys are terrific, we had 3 jobs to be done, running supply lines to 2 fridges, and also capping an open drain in bathroom, after tub removal. The work was done with extreme care and quality, and the professional technician was also polite, friendly and went out to get an extra part and went more than the extra mile to make sure everything was perfect. Honestly a stellar experience and pleased to have made the call the Mr. Rooter of London, thanks guys!

Very positive first experience with Mr Rooter, I called them to have our leaky shower looked and a few other spots of concern in our home. Gerald Rennie was our technician and he arrived on time and was very helpful. He found the issue quickly and was very kind to answer all of my many questions I had. He was very professional, knowledgeable and patient. Would recommend!