Right at Home London

Just want to share me experience with Right at Home London and Tim Hunt. My Dad had a severe stroke which after a lengthy time in hospitals and nursing home - still required 24/7 PSW care. Everyone told me I was crazy to have him at home with PSW care as there would be all sorts of problems(staffing, no shows etc...)
From my first conversation with Tim, long before I knew if it was even a possibility of getting him home, he was extremely helpful, compassionate and professional. He offered sound advice and support long before Dad returned home. Fast forward to the day of his arrival and his recent passing last month(almost 9 months) - There was not one incidence of staff not showing up or any issue of any kind. Staff was highly professional, kind and caring. Tim constantly was involved making sure things were going well and providing emotional support along the way. From the moment Dad returned home until he passed he was looked after. It gave him the opportunity to spend his last time at home and made the entire experience as pleasant and stress free as possible under the circumstances for all of us. I can't recommend Right at Home London and Tim highly enough! Thank you!

If you need extra help for a loved one - this is the place to call!! From initial phone call to call back following up to coordinator coming out to see us - the whole experience was easy, professional and extremely helpful. In the end we didn't need extra help but I know all I have to do is make a phone call and assistance will be set up immediately. This place truly cares about their current clients and potential clients. I highly recommend Right at Home!!!!

Thank you Jennifer for being there when we couldn’t. When the doctor said my mom had to have someone there for her I was in a panic since I work 2 jobs and didn’t have the time. I couldn’t believe how quickly you answered our questions and reassured us that you would look after everything. In 2 days she had a great team in place with compassionate caregivers who looked after everything, including taking her to the doctor and for her tests. Great Job!

2 years ago I called Right at Home when my Dad had surgery and needed a little help around the house. He only needed help a couple of times a week with laundry, housekeeping and some meals but it made all the difference for him. Six months ago we found out my Dad was terminal and he wanted to pass away at home. I called Right at Home again and this time they set up a care team which started out with just a couple of times a day and eventually was 24/7 before he passed. They were so supportive and it was so nice that we didn’t have to spend our time working around his house and we could just spend quality time with him when we visited.

I want to thank Right at Home London for all their help with my Mom. She has been in a nursing home for 4 years and I felt I had to visit her every day and I was getting burnt out. About 2 years ago someone told me about Right at Home and I called and talked to Jennifer.

She came and visited me and my mom in the home and she set up a schedule so I could have a few days off every week. Jennifer matched the caregiver to my mom perfectly and they became very close and now I don’t feel guilty about not seeing her every day. Thank you Jennifer, you have been a blessing.