Toronto Pearson International Airport

Was at the Toronto Pearson Airport last Saturday , haven't been travelling by plane for nearly 3 years because of the pandemic. The last few months, the Pearson Airport got all the bad comments because of the poor management . I arrived the airport 4 hours before the scheduled fly time for just in case. To my surprise, they have improved a lot, and everything went smoothly and I have 3 hours to relax and enjoyed my breakfast. Some new shops and I can find the place is cleaner and brighter. Good to see that our airport is back to normal . Watching the deicing team working at the runway for each plane is amazing.

Great Airport. Organized and clean, never had any issues coming or leaving through this airport. Had better experiences here than Billy Bishop, which is downtown. This place does definitely get hectic when a flight arrives, but everyone seems to understand the rules of quick pick up and go. Security and police are pretty chill and considerate if you need a bit more time for something. I have nothing bad to say about this airport.

Thought this place would be flashier since it’s Toronto. Staff were professional and helpful. Plenty of places to get a snack or bite to eat. Vending machines to tempt you (cake? Wow). It’s was fairly straightforward to get around and easy to navigate. Security staff were professional and efficient. Wish the chairs at the gates had plugs for charging. Some parts felt a bit tired however the place is overall good. No problems coming through here again.

This is a huge airport and looks impressive. As one of the older airports, there’s long walks and space between gates. It also has a fairly decent shopping experience here. Pre-Clearance would have been nice and cut down on time. However if you don’t, like I didn’t, expect to wait. It was optional but no signs indicated that and the stations at Customs was a mess and weren’t working.

On my return to the US, Changes on the flight with gates was a bit unclear and customer service was some good some not so good. This airport is great for facilitating international flights but needs some reorganization and Updating of facilities. Wait time for planes was 4 hours with like 10 announcements about plane time updates. Ugh. I hope to see improvements next time.