Address: 721 Manitoba St, Bracebridge, ON P1L 1W9, Canada
“Our family wanted to add a stone fireplace in our living, and had put it off for many years because of the cost. We decided to make this the year, and consulted four different company, including Muskoka Stone & Hearth Co. There were two issues that were impeding a smooth installation: an electrical plug a the vent being close to the gas meter. While the other three companies gave us a "Don't worry about it (wink wink). We will make it happen", Muskoka Stone and Hearth acknowledged these issues, and sought clarification on each, sending us their electrician to do a review and requesting the gas company visit as well. When all answers were obtained, they let us know how each challenge will be handled. None of the other companies cared about doing things the right way; only M S & H insisted on doing things safely and up to Code. We APPRECIATED this because we are safety-minded and want the work to be done correctly. We also chose M S & H because every time we showed up to review their vast, beautiful showroom of options (units, stone, mantels, etc etc), we were given their full attention and care. We didn't feel rushed, always received information on pricing, and they made us feel comfortable and valued! In the end, the team of professionals that were sent to our home in stages (carpenter, electrician, gas and unit installers, and the stone masons who meticulously chose, cut and placed each piece of stone), were all very clean, very polite and hard-working! What a great team you are. It was a worry-free experience and worth every penny to our family! We encourage you to visit their amazing showroom, meet the great staff and get your dream project started today! You will NEVER BE DISAPPOINTED!!”
Address: 1000 Taylor Ct, Bracebridge, ON P1L 1R6, Canada
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