Category: | Point of interest, Establishment, |
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Address: | 640 Cottesmore Ave, Cobourg, ON K9A 4K2, Canada |
Postal code: | K9A 4K2 |
Phone: | (905) 377-1212 |
Website: | http://www.titanpoolheaters.com/ |
Another 18 year old Titan Ti2 replaced with a new Titan Ti1. Not the fault of the machine as ice cracked the heat exchanger when it wasn't drained properly. Graham, the owner, help with the troubleshooting, options and customer service. Amazing experience and a reputable Canadian company!
After 18yrs of service my Titan Heat pump needs to be replaced, no because of anything wrong with the heat pump, but an issue a downstream check valve caused pressure build up in the heat exchanger. In 18yrs, 1 service call to repair a fan motor, was done next day. I would buy another one, but having an issue finding a retailer and can't buy direct
I had a problem with my Heat pump not heating and I contacted Titan Pools. They came out and fixed this issue the same day. It was NOT the fault of the unit, it ended up being mice that had penetrated the electrical compartment and chewed the wiring which caused a short. Thank you so very much Graham for the excellent service. Great heating unit which I would recommend to anyone needing a pool heating system.
I've had my pool heat pump for many years now and it works very well. The little follow up service with the company was awesome. I would get another heat pump from them, in a heartbeat.