Vezina Opticians

I just stopped in to Vezina in Merivale mall for a small repair on reading glasses. The optician went above and beyond, and service was fast and exceptional.
Again, so glad Vezina is our go-to for family glasses!

Incredibly helpful, kind and knowledgeable. This is definitely my go-to opticians from now on!

I called Vezina Nepean about 3 weeks ago and told them that I wanted to fill a pair of frames with my prescription. They called me back promptly and told me that it was no problem. They had indicated that they were seeing clients on an appointment basis twice a week. I told them that I had 2 small children at home so I would have to figure how to take care of them while I come into the shop. They immediately said no problem we understand. So instead they came to my house and did the measurements and took my frames. Not even a week later they told me that my frames were ready and that they would drop them off at my house. Top notch service all around. Thank you to Dominque and Neil for taking care of me and making this experience stress free.

I had an emergency needing new glasses during the Pandemic. I had a friend recommend me to this location, so I called and spoke with Dominique. I told her my situation and she stated I could come in right away. She greeted me outside and walked me to the store. There was hand sanitizer presented and everything was clean. I felt very comfortable trying on a few different glasses. It was fantastic!! Absolutely the best Customer Service! Dominique was amazing! Very friendly, knowledgeable and honest which made the experience so much easier. She went above and beyond finding two perfect pairs for me. Thank you very much!! I really appreciate everything she did.

They did a decent job but I've had better locations, more welcoming would've been nice