The Bear Chair Co.

I bought 3 Muskoka chair kits from Lowe's Hamilton, manufactured by The Bear Chair Co. All pieces were well designed and manufactured, fit perfectly, and very easy to assemble. I would suggest to not use their printed instructions but instead watch their YouTube video which was much more informative and helpful (I am a visual learner!). One of the chair arms had a 2" cut, perhaps from an overextended saw, but after calling their toll free number, they immediately mailed out a replacement by Priority Mail. You can't get better customer service than that! Overall, very pleased with their product and service.

I ordered the Muskoka Chair footstool which was purchased through Rona and produced by The Bair Chair Co. I was extremely pleased with how quickly the stools were delivered and the quality of the what I ordered. We had to assemble but it was super easy. The pieces were numbered and evn outlined so you knew exactly where they went together. The quality of the footstool is good, strong and exactly what I wanted. The price was excellent too! I would definitely order again from this company.

I have several of these chairs some with the table in between some single with ottoman. I recently purchased another and had a damaged part. I just called customer service they sent me a replacement within 3 days! Wow great product, great friendly customer care and service. Kits were easy to put together, pre drilled and easy to follow instructions. Good to support a Canadian company.....THANKYOU.

Customer service is amazing. Called in as the Uncoated Pine Wood Chair Kit I ordered from Costco had a crack in the armrest. They took my address and promised to send me a replacement armrest shortly. No need to provide proof of purchase or even pictures.

The chair itself looks amazing and was pretty easy to assemble. Some of the cuts of wood are a bit rough from a worn out saw blade but generally the cuts are good and even.

Definitely happy Costco picked these guys up and don't regret the purchase at all.