Neworld Cycle

Got an amazing deal on an older Cannondale Synapse Ultegra disc, unfortunately my buddy didn't have as great of an experience with this place

This is a great bike shop. I recently had to bring in a cracked frame for warranty replacement. I purchased at the now closed Hammer City Cycle, so this was my best option. Mark was extremely helpful and incredibly I had my bike back in 1 week. I will definitely be referring my friends to this shop.

Super helpful staff! I had a flat tire and after not wanting to pay $1.50 at Husky gas station for air, I asked the staff of Neworld cycle, first time ever being in their shop, and they were more than happy to help. After inflating they found a leak. It turns out I had glass in my tire that they removed, then thoroughly checked the rest of the tire, installed and inflated a new tube and instructed me to just watch the spot where the glass was removed and not to over-inflate. They only charged me $11, just the price of the inner tube and nothing for the labour. The whole process only took them 7 minutes and I was back on the road. Thanks guys! What a great shop!

I bought my first road bike from Jeff in 1988. I've since bought 11 more. The store is great and the staff are knowledgeable. Many of his staff have been there for years so that speaks volumes about quality and service. Jeff is a cyclist and seems to have great interest in getting people out on their bikes AND then following up to make sure that they are happy. 14/10 would shop there again.

Great selection of product, very good technical service. They did a bike modification for me with me bringing in my own components and charging minimally. My bikes always run well. Great indoor winter program also - very under-estimated .