TD Insurance Meloche Monnex

I have both home and auto insurance policies with them for about 10 year.... Received excellent insurance coverage, good support when needed and competitive prices. Mostly polite and professional customer service and support. Thank you

I was rear ended on a Friday in November. It was my first accident so I was nervous about reporting and insurance procedure. The process that TD Insurance has in place cradled me from my first report to them to completion of repairs. I was guided along and felt well looked after throughout.
When I reported to the police collision centre, I was given a TD Meloche Monnex Insurance instruction sheet. I called the TD Insurance number on the sheet and a pleasant professional took down my details. On Monday a personable and highly competent claims adjuster, Jenna Schilbe, called me and fully explained the course of action, as well as patiently answered all of my questions about repairs, a rental car and possible effects on my policy (none). Her kind attitude and words reassured and comforted me during this stressful time. During the repair process, Jenna stayed in touch with me by email; I was kept in the loop. I chose to go to one of the repair facilities, Autobahn, that was accredited by TD Insurance, so all paperwork and expenses were handled directly between TD Insurance and Autobahn. In a week I had my car back; it looked as good as new. I was pleasantly surprised at how easy and smooth the process was, a sign of excellent organization and coordination behind the scenes. Kudos to TD Insurance for their staff and also for their excellent process. The proof of an insurance company’s quality and value is in their service. TD Insurance deserves a rating of 10 out of 10. I recommend TD Insurance to everyone for their Insurance needs.

I have been with TD Meloche Monnex for three years. My alumni program gets me a great discount and my deductible goes down a bit every year. I always get great customer service when I call, and understandable agents. When renewing my policy the agent went over my coverage with me and was able to even save me a bit more money. I have not had any claims with them and hope to not have to.