Category: | Car repair, Health, Store, |
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Address: | 2241 Mountainside Dr, Burlington, ON L7P 1B6, Canada |
Postal code: | L7P 1B6 |
Phone: | (905) 319-9200 |
Website: | http://upperbrantauto.com/ |
Monday: | 8:00 AM – 6:00 PM |
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Tuesday: | 8:00 AM – 6:00 PM |
Wednesday: | 8:00 AM – 6:00 PM |
Thursday: | 8:00 AM – 6:00 PM |
Friday: | 8:00 AM – 6:00 PM |
Saturday: | 8:00 AM – 4:00 PM |
Sunday: | Closed |
Randomly stopped in at uba after breakfast across the street with my wife. We were looking for a used car in good shape for a fair price. I was pleasantly surprised with the small shop, and owner Morgan! Ended up purchasing the vehicle from him, but there was a little bit of work I thought the car needed. So I mentioned it to him, and the next day, he had everything fixed up, cleaned up, and safetied. The car looks and drives like new, and I'm thrilled with how quick everything got done, and the honesty and integrity they put into their dealings!
Great work Morgan and UBA team! Will be returning for future auto needs!
Took my jeep to the dealership twice for the same issue that they said they could not figure out because it didn't come up on their computer when they scanned it. Was recommended to see Morgan so I dropped the jeep off and he couldn't get an error code either but instead of brushing me off like the dealership did he asked for more info for when it was happening etc and actually tried to make it happen when he had it. He was able to figure it out and fix it for me hastle free. Really appreciate the extra effort that he put in!
Morgan and his team go above and beyond in their level of commitment to servicing my vehicle and are the most courteous, accommodating and knowledgeable group around. Be wary of previous negative reviews; a few disgruntled individuals are not representative of the true experience you will have when coming here. I have NEVER, ever had an issue with a quote for repair, or the actual repairs/maintenance itself. Morgan and his staff take the time to fully explain the work that needs to be done and where applicable, always offer me options. I had a serious issue with my BMW where the vehicle's entire electrical failed (stranding me in a parking lot). After determining the problem, Morgan advised there was a recall for this exact issue through BMW. As I'd recently moved, I did not receive the letter from BMW outlining same and would never have known. A less reputable shop could have easily completed the work and charged me for the repair (which ended up being well north of $5000) and I would have been none the wiser. Both he and his mechanics have saved me from disaster MANY times - be it providing me with a boost in the dead of winter when CAA advised they would take DAYS to get to me to always fitting me in no matter how busy they are. I highly doubt Canadian Tire or other shops would take such good care of their customers in the way UBA does. So if you want true value and to know you are supporting an honest, family oriented, local shop - UBA is the spot for you.
I got into a car accident in summer of 2018 and the car was written off. Morgan was kind and knowledgeable enough to help me get a new car that was within my budget and even nicer than my old one. I now take my vehicle there for all of its repair needs. Their technician Ira is the best too! Happy customer, will return.