Connect Hearing

Both Michelle and Alyssa at the Grimsby location did an awesome job in getting me the proper hearing aids...extremely friendly and I would highly recommend this branch for excellent service and very responsive.

Great service with a smile

I rate Connect Hearing Grimsby with a 10 out of 5. Excellent, friendly customer service provided by Michelle and Alyssa. If your pride has been getting in the way of getting tested for hearing loss, swallow it and regain your hearing quality of life. I put it off for far too long and wouldn't be without my aids now. And, BTW, no-one even notices that I wear them. My wife is particularly happy to be able to return the TV to an acceptable listening volume:)

I would like to express my sincere appreciation for the excellent service that I received from Grimsby Connect Hearing. Alyssa Spry went so far beyond the call of duty when she assisted me over and over again to have my health benefit plan fiinally accept my hearing aid application. The benefit company made so many unusual, demanding requests for documentations from Connect Hearing and required so many calls, texts and emails for Alyssa Spry to respond to and to connect with the ADP officers. Not once did Alyssa complain or hesitate to help. She was so eager to help and give the information and support me to send documents via fax, online....Truly, this problem went on from September 28th until February 7!!! And, Alyssa was always smiling, spunky, bubbly and remained persistent to get my claim finalized. She never gave up and was filled with positive energy and motivation to get things finished for me. This personal support and integrity is unfortunately so rare these days. I feel blessed to have had her help me; I think I might have given up if she wasn't so willing to help. I sent my dad to her for his hearing aid check up. And, my parents adored her and loved her. They still talk about her and will definitely want to continue to go to her. I will be sure to recommend this clinic and Alyssa Spry to others. Thank you so much, Alyssa.

This place is excellent! My father and aunt and uncle all went to this location and were very pleased with the professionalism and customer service. Highly recommended.