Cantex Distribution Inc.

I got some struggles with the products ordering, but the customer service has helped me gone through it. I'm really pleased with the service.
Thank you, the customer service team! You did a good job!
Would contact them again for another products.

They were really helpful and a lady by the name of Jenny was really good to deal with. I would not hesitate to use them again. I love the flannelette blanket/sheets. The colour is a little different from photo on their website but no problem with that. Sheets are very comfortable and durable. Thanks again!

The customer service at Cantex is amazing! They take the time to answer all your questions in a timely manor, and if they don't know the answer, they search it out for you. The quality of the linens that I have ordered are excellent! As a Wedding & Special Event Rentals company, it is very important to have high quality linens. This save you time and money in the long run. The fabric doesn't wrinkle as much compared to other linens we have carried and they don't stain as easy either. Highly recommend Cantex Distribution Inc. for your linen needs!

I ordered 12 pillowcases from Cantex, along with some other items. The package of pillowcases contained only 7, missing 5. I contacted Customer Service to ask if I might order another 12, with the cost reflecting a credit for the missing 5. I was not terribly put out about this--things happen. The credit was approved and an online invoice sent. The pillowcases arrived yesterday--a perfect set of 12 for the cost of 7 and no shipping charges applied. I was most impressed with the way in which my problem was handled and the speed with which it was done. I was pleased with the timely and friendly emails from Jenny and Sidra. I would certainly order from Cantex again based on their products and customer service.

I have been ordering products from this company since 2017 and I am always so impressed with the customer service; they are really polite, very knowledgeable and know how to handle issues very professionally. I am a small business owner and I purchase all of my products that I require to fulfill my clients custom linen orders from Cantex.
I used to purchase from so many different/other suppliers and now I specifically choose to order from Cantex. Simply because their customer service far exceeds all other (wholesale/retail) companies, in regards to meeting my specific needs.
The last time I placed an order there was a slight delay, but it was understandable because of the holiday season and everyone trying to deal with the effects of Covid-19.
I was informed by their customer care agent (pretty quickly after confirming my order) that there would be a delay. I was so impressed with how they made a point to go above protocol to let me know about the delay... So many other companies I have dealt with in the past don't inform you or even provide you with an updated status on your order until you call or complain!
I cannot wait to receive my most recent order - Blankets, Aprons, and Napkins.
PS. They have the best Ibex Blankets (I haven't been able to find these anywhere else, since Sears closed!) Plush Blankets and Duvets.
I would definitely recommend this company to my friends and to anyone looking for great quality products with exceptional pricing!