Address: 117 Queen St Suite 425, Niagara-on-the-Lake, ON L0S 1J0, Canada
“It's very hard to find a contractor in this region who can deliver quality but won't cost you an arm and a leg. Unlike some builders/contractors, Shawn does not charge a mark up on materials and he would even work with our own vendors. But his best quality is his honesty and the commitment of "a deal is a deal". He would not quote you a price and threw you a surprised bill two third into a job, holding you hostage. Any additional charge, he would clear with us and get a sign off. To him, it's about making customer happy. If there is a problem, he would come back and fix it. To make a customer happy and get a referral is more satisfied to him than money.”
Address: 541 Victoria St, Niagara-on-the-Lake, ON L0S 1J0, Canada
“EkoCouture installed sheer drapes to cover my 17ft high window in 2013. They took the time to explain why lightweight sheers were the best choice for that ceiling height. I hadn't initially wanted sheers, but I trusted their judgment and was really pleased with the results. The cost was significantly lower than the other options I considered and the drapes still looked amazing when I sold my condo 3 years later.”
Address: 118 Queen St, Niagara-on-the-Lake, ON L0S 1J0, Canada
Address: 302 Nassau St, Niagara-on-the-Lake, ON L0S 1J0, Canada
Address: Historic Old Town, Niagara-on-the-Lake, ON L0S 1J0, Canada
Address: 526 Regent St, Niagara-on-the-Lake, ON L0S 1J0, Canada
Address: 37 The Promenade, Niagara-on-the-Lake, ON L0S 1J0, Canada
Address: 262 Simcoe St, Niagara-on-the-Lake, ON L0S 1J0, Canada
Address: 993 Lakeshore Rd RR#3, Niagara-on-the-Lake, ON L0S 1J0, Canada
Address: 27 Lower Canada Dr, Niagara-on-the-Lake, ON L0S 1J0, Canada
“Over the past year and a half, the only guy I have taken any of my guitars to has been Freddy. Whether it was replacing/upgrading hardware like a new tremolo system with locking tuners or what I would call major surgery" such as reshaping a standard-block bolt on neck area to be a more contoured one you won't find better service in the Niagara Region at any price point, than Freddy's frets. When this major surgery" was done Freddy basically made my guitar body into a far more comfortable, work horse of a guitar which was exactly what I wanted it to be. He was very honest, patient and detailed when going about what it would require in terms of the labor and wood working, it really felt like he treated the job as if he was making a custom guitar from scratch with 27 frets, extra LED lights and a kitchen sink on top! In other words if you can dream it (realistically) then he is always willing to explain over email, phone or in person with a straight forward answer regarding your request vs. the total cost, time and work involved. Now this may seem like something people might "expect" in a custom guitar builder or guitar store - however I've had another experience with a very popular one that will go unnamed who showcased promising results on their site and social media until I asked them basic and "expected" questions about my modifications for the guitar body. I received a brief message along the lines of we cannot tell you anything about how we do our work at this time". Not a very promising answer for most people and the moral of the story there is not all other custom shops, big or small names and the services they offer, are automatically alike. *** In the end I'm glad I took my interests elsewhere and got *exactly* what I wanted from Freddy - more comfort-cutaways on my strat style body compared to what was previously stock. The result completely surpassed my expectations, and so far any wait time always returned in spades with the quality of the finished product. A well deserved 5 stars - custom builder, musician/guitar player himself and an audio engineer the guy really does it all. You can even watch a good chunk of the different work he's done over the years on the "Freddys frets" Youtube channel before you decide to pull the trigger! If i had to think of one thing that could lead to someone getting a lesser overall experience than my own, it would be coming into this custom shop with a guitar project, setup/ repair or whatever instrument you have without knowing EXACTLY what you want out of it.”
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