Category: | Car dealer, Car repair, Store, |
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Address: | 266 Lake St, St. Catharines, ON L2N 4H1, Canada |
Postal code: | L2N 4H1 |
Phone: | (905) 934-3356 |
Website: | http://www.performancebmw.ca/ |
Monday: | 8:00 AM – 7:00 PM |
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Tuesday: | 8:00 AM – 7:00 PM |
Wednesday: | 8:00 AM – 7:00 PM |
Thursday: | 8:00 AM – 7:00 PM |
Friday: | 8:00 AM – 6:00 PM |
Saturday: | 8:00 AM – 5:00 PM |
Sunday: | Closed |
It's definitely worth the drive to this place, but this review is not about the place - it's about people, who actually make potential clients feel comfortable and at ease.
Ray my sales rep, made a great impression, he was knowledgeable, friendly, highly professional and answered all my questions. Last but not least Denise will help you with your finance needs - she will get the deal done! Mike the manager is awesome - haven't met a happier guy. I was so impressed with this team and their inventory, I came back and bought another car :) The price here is unbeatable - ask for Ray! Will recommend him and Denise to all my friends - 10/10 hands down.
- T Dakpa
Umm... originally went in as a normal bad guy, ask sales questions and may eventually buy from one of my friend from another dealership. I m looking for an used 750.
Until, met Jason, knows about cars inside and out, I got no questions that he can’t answer since I m in automotive industry too and I think I know cars.
Process is fast, no waste of time, no any clue of tricky deal or they try to do something because of they think you don’t know cars.
So... 100% transparent process.
Financing works fast too, Denise tells you what to buy and what not to.
Fast response, both sales and financing department.
Overall trustworthy, but more important is they don’t take advantage of you because of they think you know/ don’t know cars.
That’s pretty rare in our world now.
The best place to buy BMW ,experience the 5 star customer service. staffs were so nice and friendly, Joe is very knowledgeable and professional. Trade in value was really fair market price. I would love to become performance bmw customer again. highly recommend!
I had never owned a BMW before i visited this place. I had very low expectations of what i thought of how dealerships operate in trying to sell their services at a premium. I am so happy with the service and atmosphere that this place provided. Very genuine and down to earth individuals who had helped me in getting one of the best experiences i had ever come across in purchasing my first car. Ray in particular had demonstrated an excellent product knowledge who truly works with you in getting the right vehicle for you at the best price. A truly personalized experience. Ray had absolutely no hesitation in showing multiple vehicles making sure the vehicle is the right one for you. i am very happy with Ray's service and the management's hospitality. i am very impressed and i look forward to get my future vehicles from this place.
A big thank you to Mark Lewis and Victoria De Tina for the repairs this week to my BMW. The estimate was accurate, the quality of repair work was excellent, and was completed in a timely manner. They provided a consistently professional and courteous experience and were in contact with me on a daily basis. My comments are consistent with my 5+ years experience as a satisfied client.