Assured Automotive

Assured Automotive Richmond Hill was very professional and prompt with addressing the needs I had with my car. I had brought in my car to get it's Check Engine Light looked at and was greeted by Joey Cannata, one of the CSRs there. Joey was able to quickly get my car scanned and provided me with copies of the results and even print outs of the issues. He showed a tremendous amount of professionalism and respect with regards to my car and customer experience and I would definitely recommend speaking to him for any issues you have.

I am one of those people in society who believes strongly in receiving good professional customer service. I had the unfortunate experience of being involved in collision with our family car. Upon arriving onsite to Assured in Richmond Hill I was extremely stressed with regard to the damages which my vehicle sustained. Upon arrival one of staff members by the name of Dean introduced himself and explained that he would be handling the estimation on the damages and repairing of my vehicle. I've worked in the heath care industry and immediately and appreciated the understanding and empathy that Dean put worth in dealing with me giving me the reassurance and confidence that our unfortunate situation had been left in good hands and he would see to that our vehicle would be taken care of properly. Sadly later on due to the extend of the damages our vehicle was deemed as a complete write-off but prior to getting this information, Dean was prompt in keeping us updated and in the loop on all things concerning our car. I would like to publicly show our appreciate for the handling of our situation given the unfortunate circumstances. I would have absolutely no reservations on whether to recommend ASSURED the customer I received from Dean was nothing short of being completely stellar. Thank you to Dean and staff for making things far less stressful. All the best I hope we never have to meet again LOL!! Cheers!

I was dealing with Vincent and he made the process easy from dropping the car to the weekly follow ups and finally picking it up after the repairs were done. Very satisfied with the service, he made it seamless and facilitated everything with my insurance.A Highly Recommended workshop and great customer service

I brought my Terrain to get the tailgate repaired. Dealt with Scott Franklin. Scott is a professional and exceeds my expectation with customer service. When I received the vehicle back, it looked better than new. My hats off to the body shop guy who repaired my vehicle. Thank you Scott, thank you body shop guy and thank Assured Automotive family. I will definitely recommend you to my family, friends, and people who I work with. You guys are "Simply the Best" Ciao!

I had a very positive experience with Assured Richmond Hill. The full experience was great from quote - coordination of car rental - to after hours pick up. As well as the quality of work. William C especially was great/nice/helpful.