BMW Richmond Hill Service

Service Manager Joanne Lau is strongly committed to excellence in Customer Service. My X3 required an extensive repair - she worked with her team to ensure the vehicle was properly repaired and went the extra mile to ensure the repair worked and their were no further issues. Master Mechanic Alwin did excellent work and clearly explained both the issue and the solution.

Car tire punctured last Tuesday. Couldn't reach my regular BMW centre. Used this nearby service centre instead. Excellent service in tire acquisition, replacement and other general checks. Tommy the advisor was professional, efficient and helpful. 5-star!

I've had the pleasure of dealing with service and parts and have had nothing but great experiences. I mainly deal with parts and have to say you have some of the best parts guys around!! Always friendly and knowledgeable. They make you feel like family! Great job!