Category: | Point of interest, Establishment, |
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Address: | 165 Artesian Industrial Pkwy, Bradford, ON L3Z 3G4, Canada |
Postal code: | L3Z 3G4 |
Phone: | (905) 775-7447 |
Website: | https://www.battlefieldequipment.ca/ |
Monday: | 7:00 AM – 5:00 PM |
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Tuesday: | 7:00 AM – 5:00 PM |
Wednesday: | 7:00 AM – 5:00 PM |
Thursday: | 7:00 AM – 5:00 PM |
Friday: | 7:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Used them today to rent a log splitter. I had to go into the location to get set up as a client which is fine. I asked for the splitter to be delivered at 7 AM, an hour after they opened. It showed up an hour late. They did nothing to make it up to me. No discount of any sort. We got the job done and I got the invoice and there were two fees I wasn't expecting: a gas charge and a damage waiver. Not huge fees but unexpected charges. They were still much cheaper than Bradford Rental who I used to get a splitter from. Their delivery charge was DOUBLE what Battlefield's was. But Battlefield didn't do much to make me feel like a valued customer and hence the rating. At least apologize for the unit being late and knock $10 off the delivery charge. Explain the charges to a new customer. I will go back if their rates are that much better, but it left a bad taste in my mouth and I won't likely recommend them without reciting this incident.
Great place call them they got safety equipment all kinds of stuff to rent Machinery great place
Friendly people! Very organized and quick to unload! And also understanding!
Helpful staff in a very busy industry.
Was supposed to get a unit but there were none around Dave got me a bigger unit to get the job done and it worked great.
Fantastic! Helpful and knowledgeable staff, fast service, and competitive prices. Equipment was delivered on-time and worked flawlessly. I highly recommend them.