Address: 1142 Alloy Dr, Thunder Bay, ON P7B 6M9, Canada
“It's now been one week since me and my girlfriend bought our 2020 Kona Luxury, and we've had nothing but great service from Superior Hyundai. Wade Mair began our journey with Superior Hyundai by giving us the lowdown on a used 2016 Hyundai Tucson. We'd been driving an older vehicle which I can only describe as 'functional' so, pretty much anything was an exciting prospect. Wade, our Salesman and Taki, our Finance Adviser were great, and nothing but smiles when we chatted with them. I understand some may say "That's their job," but in our search for a dealership, we had just as many poor experiences as good so to say we felt like we were taken care of can't just be a detail we glaze over here! Eventually, as we chatted, Wade and Taki got a better idea of what we were looking for and what our budget was and they decided there was definitely a better deal for us in the 2020 Kona. It wasn't long after the test drive that we'd called and gotten a quote on insurance, and signed papers for the new car! We were allowed to customize the added warranties and coverages, and Taki proved to be a hero this weekend when it all paid off! Only 4 days after taking the vehicle off the lot, my girlfriend (who swears all the time she's got a bad luck leprechaun following her around) managed to puncture a tire on a pothole. Taki had talked us into adding a Tire and Rim coverage package and not even a week later it's already proving worthwhile. Wade was a saint in helping us with the service department when we tried to get it in for the tire. Initially, they didn't have the tire in stock so we were going to be waiting until tomorrow. Less than 2 hours after that, they called us and said they had expedited the tire and could have it on in 30 mins or less whenever we brought it in! All in all, we're very happy with Superior Hyundai, and would definitely buy again! (See you in 8 years, Wade and Taki!)”
Address: 545 13th Ave, Thunder Bay, ON P7B 7B4, Canada
“The vehicle we purchased is wonderful and exceeding our expectations. I would give it more stars if each team (sales/finance/service/parts) had communication skills between each other and especially to the customer. If Ontario had the 30-day return policy on new vehicles, I would have returned it based on our experience and the lack communication and mistakes made as a result. I left feeling like we were being taken advantage of. TLDR: great vehicle, poor communication.”
Address: 502 16 Ave, Thunder Bay, ON P7B 2R8, Canada
“I cannot say enough good things about these guys. Super friendly, accommodating, and willing to go the extra step for their clients. Definitely sticking with them whenever I need a new car.”
Address: 940 Memorial Ave, Thunder Bay, ON P7B 4A2, Canada
“Early drop off, late pick up, full and total explanation of what work was done and next steps. I'll be going back for more service here.”
Address: 985 Memorial Ave, Thunder Bay, ON P7B 4A1, Canada
“I enjoyed my experience with Select iCar. I found what I needed and the employees were very helpful. My vehicle was even delivered to my home when it was ready! Thank you Select iCar..”
Address: 946 Memorial Ave, Thunder Bay, ON P7B 4A2, Canada
“I was in a couple months ago inquiring about a couple used vehicles. Mark was the salesman helping me. Although I didn’t end up buying that day, I will say that Mark has all the etiquette of a proper salesman! He asked me all the right questions, gave the information straight up and to the point and let the customer have space when they needed it! He wasn’t pushy which can be a problem sometimes in sales jobs. I did not buy a vehicle that day but I when I am ready I know what dealership I will be going to, and who I will be asking for. Thanks again”
Address: 951 Memorial Ave, Thunder Bay, ON P7B 4A1, Canada
“This is a fantastic business that's been around for a while. They have a reputation for outstanding quality, honesty, and integrity. I've enjoyed doing business here. Pricing on the cars and your trade in will be fair, the buying process is easy, and I left with a great deal on my new (used) car. I will go back here again because of the excellent customer service and high quality vehicles. Antonella really knows the vehicles well, you won't find a better car dealer to.deal with.”
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