Category: | Clothing store, Store, |
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Address: | 1800 Sheppard Ave E, North York, ON M2J 5A7, Canada |
Postal code: | M2J 5A7 |
Phone: | (416) 496-0311 |
Website: | http://straussmenswear.com/ |
Monday: | 10:00 AM – 9:00 PM |
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Tuesday: | 10:00 AM – 9:00 PM |
Wednesday: | 10:00 AM – 9:00 PM |
Thursday: | 10:00 AM – 9:00 PM |
Friday: | 10:00 AM – 9:00 PM |
Saturday: | 9:30 AM – 9:00 PM |
Sunday: | 11:00 AM – 7:00 PM |
Steve was recommended to me by a buddy of mine. At that time he was managing Stars at Scarborough Town Center. I bought my first suit through him and I was completely satisfied with the fit as well as the service. NOW Steve is managing Strauss @ Fairview mall and I had to HAD TO visit him to get another Suit, Steve is my SUIT guy and since he now manages Straus @ fairview I switched my store as well. The guy has a lot of knowledge and his STAFF is always ready to provide you with service HIGHLY RECOMMEND STRAUSS if you are looking for QUALITY SUITS as well as QUALITY SERVICE.
Service always impeccable... knowledgeable fashion reps.
EDIT (2019/02/10):
I was contacted by the Operations Manager (John T) and he took care of my issue. I was pleasantly surprised by the way John spent his time to address my issue. I can now see how much the higher management cares about customers satisfaction. Now I feel that even if a sales person screw it up, I am sure I can definitely count on the management. I hardly ever give 5 star rating, but based on this experience, I am changing my rating to 5*.
Original Review: 2019/02
Bought Hugo Boss suit for over $600 and got the sleeves altered by them paying additional charge, but the ruined the suit when I complained he just ironed it again and gave it back. I will never go again.