SPIER & MACKAY

Bought my wedding suit here and had a fantastic experience. I wasn't the easiest customer, as we had to move our wedding date twice during the process. First we delayed it from summer to winter, then moved it back forward to fall. My contact, Nathan, managed to move the Earth to make sure my suit was ready in time for the wedding(arriving the day before).

The products themselves were great, both the MTM suit and the shirt fit perfectly and felt great for my wedding day. Thanks to the whole Spier & MacKay team!

Since I have only purchased Spier & Mackay products online--shipped to Chicago in the U.S.--I cannot speak to the in-store experience. But I can speak to their quality and online purchasing experience. On both aspects, Spier & Mackay is first-rate.

I am thoroughly impressed with the quality of fabrics and skill/attention-to-detail of their construction. Even my tailor here in Chicago, a master tailor in his own right, thought highly of the S&M trousers I brought in for alterations. Their design aesthetic and cuts are also expertly executed. Fast shipping, too--an order left Ontario this past Monday (August 24) and arrived here on Thursday via UPS.

Their website is easy to use and their customer service staff always responds helpfully (though, understandably given COVID, it does taken them a day or two--but the patience is worth it).

Overall, highly recommended. And I hope to be able to visit Toronto soon after all this is over to be able to comment on my in-store experience.

Nathan is a great guy! He has your interest. Excellent service.

I'm a longtime Brooks Brothers customer and just tried SPIER & MACKAY for the first time. I'm impressed by the fits, quality and VALUE. I do wish the fabrics were non-iron though. Compared to Brooks Brothers and Banana Republic, the extra work is a bit of a pain. Worth it though - this is my new go-to spot for dress shirts.

The suits are amazing fit and top quality for the price you pay. However, the customer service of S&M is top class and why I would give 5 stars. Customer service rep Navroop went over and beyond to resolve my problem within 1 business day. I wish all businesses are committed to their customers as Navroop and S&M are. Especially during such difficult times we all are facing now. Thanks again Navroop for your commitment to your customers. You are awesome!